Cant reinstall games with gold

AlexanderBlackX · Apr 7, 2018

I uninstalled a couple games from my xbox to make space, including one of the free games with gold, Among the Sleep. However, I dont have the option to reinstall it. This is the second time I've noticed this, the last time being
Outlast, but I think it has happened before, I'm just not sure specifically with what other game(s) it happened. They dont appear under "Ready to install" and searching them in the store shows I would have to purchase them. Any particular reason this might
be? I'd really like to play these games at some point, so do i need to keep them installed? In the microsoft support faq it does say they can be redownloaded at any time, and I've consistently had Gold active, so.... any help or insight would be awesome.

:)

CaR10s09 · Apr 7, 2018

Xbox Live not working!!Please help!!

I subscribed to gold membership, my status is gold, but in game it says you cant play multiplayer you need to have Gold status!!!

I tried to reinstall account, doesn't work

taras88888 · Apr 7, 2018

Xbox Live not working!!Please help!!

I subscribed to gold membership, my status is gold, but in game it says you cant play multiplayer you need to have Gold status!!!

I tried to reinstall account, doesn't work.

Help me please

Thank's

Mister Kernel · Apr 10, 2018

Hey there AlexanderBlackX! Thanks for reaching out to us.

Happy to clarify this with ya! So yes, as long as you have an active Xbox Live Gold subscription, you should be able to reinstall all previous Games with Gold titles that you've downloaded while they were Games with Gold titles.

For this reinstall issue, let's try refreshing your profile. First, briefly
remove your profile power cycle, then redownload your profile again.

Are you still experiencing this install issue after those steps? Be sure to keep us posted!

AlexanderBlackX · Nov 1, 2018

Completely forgot I posted this here. Apologies. I did try your suggestion (removed profile, power cycled xbox, added profile back), and no luck.

I went back through my purchase history and noticed the games I lost access to are not in there, and I'm guessing therefore not attached to my account. Not sure what would have caused this.

Mister Kernel

Hey there AlexanderBlackX! Thanks for reaching out to us.

Happy to clarify this with ya! So yes, as long as you have an active Xbox Live Gold subscription, you should be able to reinstall all previous Games with Gold titles that you've downloaded while they were Games with Gold titles.

For this reinstall issue, let's try refreshing your profile. First, briefly
remove your profile power cycle, then redownload your profile again.

Are you still experiencing this install issue after those steps? Be sure to keep us posted!

AlexanderBlackX

Completely forgot I posted this here. Apologies. I did try your suggestion (removed profile, power cycled xbox, added profile back), and no luck.

I went back through my purchase history and noticed the games I lost access to are not in there, and I'm guessing therefore not attached to my account. Not sure what would have caused this.

Ricardo Cintra

Hello AliceFairy, how are you?

So, let me ask for you, you tried Uninstall the Game and then clean your System Cache? If you don't, try do this: Remove the game, then clean all temporary files and the try make a clean reinstall, and check if you have permission for that if no only have
your User in PC

Josh Loete

Unfortunately that did not work. Idk if I put the command in correctly. When I press entered a bunch of red script saying "a positional paramter cannot be found that accepts argument"

G v zauBerBerg

Hi AliceFairy,

sorry to hear. Unfortunately, it is difficult to say from a distance exactly what goes wrong. I do not know the MSIXVC Folder but
download and try "AppsServicesTroubleshooter" to
repair with the Store related Services. And do not forget, some games need administrator right to be installed proper!!

Hope this helps and please keep us informed

Cant reinstall games with gold