Can't Reinstall Digital Copy of Gears of War: Ultimate Edition

DremLokYok · Mar 14, 2016

I uninstalled my digital copy of Gears of War: Ultimate Edition to make room on my hard drive. I'm trying to reinstall it now, but I can't seem to do this. It's not in the "Ready to Install" section of My Games & Apps. I tried going to the Xbox One store
to reinstall it, but they have the "Bundle only" available and asks for me to purchase it. My initial copy was through a download code. Any help would be appreciated.

:)

Extisco · Mar 14, 2016

I didn't recieve my reward credits for gears of war 4

I got an email about receiving a reward credit of 15000 points if I preordered a digital copy of gears of war 4 ultimate edition. I did not get those pints.

Dzyne NYC · Mar 14, 2016

Haven't received codes for Gears 1-3/Judgment

Hi.

I've yet to receive my codes for Gears 1-3 and Judgment after purchasing the digital copy of Gears of War 4 Ultimate Edition. It's been a few weeks now, any help would be appreciated.

Mister Maka · Mar 15, 2016

Hey there DremLokYok.

Have you made sure that the code wasn't accidentally redeemed on a different account? If another Xbox Live profile was signed in when you redeemed the account it's possible it was added to that Gamertag. Let us know

DremLokYok · Mar 15, 2016

That isn't the case. When I first redeemed the code (this was months ago) I was able to play the game. I even unlocked achievements on the account associated with my gamertag. It was just this week that I deleted it to make room on my console. Is there
a way to see purchase or download history on the Xbox One and redownload the game from there like you could on the 360? Thanks for the help.

Mister Maka · Mar 16, 2016

Hey DremLokYok!

To clarify, if another account has your Xbox One set as your Home console you would still be able to play and earn achievements in the game. If you have the game redeemed on your account Gears of War: Ultimate Edition should be shown as Ready To Install
in the Xbox Store. If you search for it and it's asking to make the purchase it sounds like it may have been redeemed elsewhere.

If you'd like
Phone Support can take a peek into your redemptions to see if you own the content on your account

DremLokYok · Mar 16, 2016

Hey Mister Maka, turns out this was the case. >.< Thanks! I marked you response as the answer. Cheers!

Mister Maka · Nov 2, 2018

Hey again DremLokYok.

Glad to hear you narrowed it down! Sorry to hear about any confusion the redemption might have causes but I'm glad to hear you were able to clear it up. If you have any other Xbox support questions feel free to create a new thread and let us know

Malacath

It appears to be a conflict with Gears of War ultimate edition DLC.

Because Adam Fenix is actually DLC for Gears of War Ultimate edition.

Installing the brothers to the end uninstall the adam fenix pack in Gear of war Ultime edition

Reinstalling the adam fenix pack will uninstall the brothers to end from gears of war 4

BEAR HELLO

Thanks for the info,

To clarify did you purchase a digital edition of the Halo Wars 2 Ultimate Edition? Or was this a Disc Copy with an additional code emailed to you?

This was a digital edition of Halo Wars 2 Ultimate Edition.

luissolid

Hello!

Gears of War 5 (Standard) will be available on September 10 on Retail, Digital or Xbox Game Pass!

Gears Of War 5 Ultimate Edition will be available on September 6 (This Friday) on Retail, Digital or Xbox Gamepass Ultimate.

Regards!

Miss Bijoux

Hey there -

Did you preorder a physical copy of Halo Wars 2 Ultimate Edition or digital copy? If it's a physical copy, your code for the Halo Wars: Definitive Edition will be in the box for Halo Wars 2. If you preordered a digital copy, you'll get a code for the Halo
Wars DE copy to your Xbox Live message center 7-10 days after redeeming your code.

Keep us posted!

OndoyBahista

See this post from Major Nelson:
majornelson.com/.../gears-of-war-ultimate-edition-comes-with-entire-gears-collection-for-free

"The Coalition are excited to announce that all fans who purchase Gears of War: Ultimate Edition, or the Xbox One Gears of War: Ultimate Edition Bundle, will be able to unlock the entire Gears collection via Xbox One Backward Compatibility. By playing Gears
of War: Ultimate Edition on Xbox Live from Aug. 25 through Dec. 31, 2015, you’ll get access to Gears of War, Gears of War 2, Gears of War 3 and Gears of War: Judgment in Backward Compatibility when it launches this fall. "

Can't Reinstall Digital Copy of Gears of War: Ultimate Edition