can't register the device for repair. please help

Hey there!

Sorry to hear about the issues. This is something you'll want to reach out to
phone support for assistance with. They should be able to help you out and get your console registered and start the repair process for you.

Let us know if you have any further questions.

If you still can't get it to work, please, register your device on this link: https://support.xbox.com/en-US/help/hardware-network/warranty-service/register-your-product

Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

I hope this helps.

In this case, I recommend you contact XBOX repairs.

Please, register your device on this link: https://support.xbox.com/en-US/help/hardware-network/warranty-service/register-your-product

Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

In this case, please, register your device on this link: https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

I hope this helps.

The mic is not working on any other devices and the Xbox, both of them. Is that correct?

You can send them for repairs.

Please, register your device on this link: https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

I hope this helps.