Cant register devices for repair

Omega crow · Sep 17, 2016

Hi,

I have a controller and a headseat that dont work properly. They have already been replaced but the problem goes on.......

The issue is that i have warranty until 24/11/2016 but when i try to register them to send to repair it asks me for pay and certain amount of money.

Can you please fix this ? I've been trying for more than a month.

Thanks.

Look forward to be quickly contacted

:)

lucozade5 · Sep 17, 2016

help?

Hi , i need help , it says on xboxone !!!

Sorry, the wireless network hardware on this console is not working . it will need to be sent in for repair . and i cant register my device for repair , as it says come back in few mins cant register now been like this for 2 days ! wtf ?

SLB4EVERPT · Sep 17, 2016

Elite Gamepad RB Button

Hey PeurPAINKILLER,

I'm sorry to hear about your controller! However, Microsft can help! You should register your device for repair here:

https://support.xbox.com/en-US/my-account/warranty-and-service/register-your-product

To help you out here is an article on how to register https://support.microsoft.com/en-us/help/18878/microsoft-xbox-device-registration-process

I hope everything gets fixed and you can enjoy playing again.

Best,

Nozzle

Thank all for you reply .

Problem is i can't register my controller , each time i've an error ask me to try again later .

Registration didn't work:

We couldn't register this device right now. Try again in a few minutes.
Click to expand...

Click to expand...

Try on the official support, they can request an repair if you cant do it on the repair request service.

To contact Xbox Support use the Phone or Microsoft Support Chat option at
Contact Us | Xbox Support

onyxishere · Sep 18, 2016

Sorry to hear it. Please be aware that accessories such as a controller and headset are only warranteed for 90 days from purchase. If they are within that time frame and you are still unable to get them repaired or replaced please give phone support a
call for more assistance. You can get the number for your region by clicking the link below.

support.xbox.com/contact-us

Nelomelo · Oct 31, 2018

send in for repair, for something they know is defective. read a couple threads here, u will find out they just send u another messed up one. but plz read these threads, u will see

onyxishere

Sorry to hear it. Please be aware that accessories such as a controller and headset are only warranteed for 90 days from purchase. If they are within that time frame and you are still unable to get them repaired or replaced please give phone support a
call for more assistance. You can get the number for your region by clicking the link below.

support.xbox.com/contact-us

Nelomelo

send in for repair, for something they know is defective. read a couple threads here, u will find out they just send u another messed up one. but plz read these threads, u will see

lucozade5

Hi , i need help , it says on xboxone !!!

Sorry, the wireless network hardware on this console is not working . it will need to be sent in for repair . and i cant register my device for repair , as it says come back in few mins cant register now been like this for 2 days ! wtf ?

TaZeRGaMeRYT

"Is this a new Xbox? If so, sign in at Device Support and then select Register new device. After you've registered, you'll see the warranty status for your device. If it's within warranty, repairs are free. If your device
is out of warranty, you'll be charged a repair fee".

M3tal Daz3

First, sign in at Device Support and then select
Register new device. After you've registered, you’ll see the warranty status for your device. If it’s within warranty, repairs are free. If your device is out of warranty, you’ll be charged a repair fee.

Cant register devices for repair