Can't refund a game

Discus and support Can't refund a game in XBoX Accessibility to solve the problem; My brother bought a game and I tried refunding it. It said it has been refunded but I never got the money back and the game is still on the console.... Discussion in 'XBoX Accessibility' started by T_050, Jul 29, 2021.

  1. T_050
    T_050 Guest

    Can't refund a game


    My brother bought a game and I tried refunding it. It said it has been refunded but I never got the money back and the game is still on the console.

    :)
     
    T_050, Jul 29, 2021
    #1
  2. T_050 Win User

    Can't refund a game

    It says that its refunded. The game is Star Wars: The Force Unleashed II


    [​IMG]
  3. Francia J. Win User

    Can't refund a game

    Perfect! It will now depends on your bank on when they will credit back the money since it was already processed.
  4. Georges C. Win User

    can't refund games

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello GASKIN1111, If you filled out the refund request form and your request was not approved, unfortunately we here in the community are unable to help you with this situation.

    The refund department is a separate offline department, which can only be contacted via the email sent to you in response.

    And unfortunately not even Xbox support can help you in this case
  5. Francia J. Win User

    Can't refund a game

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Can you please sign in to https://account.microsoft.com/billing/orders and let me know if you can see the transaction as “refunded”?
  6. ngocphi Win User

    Impossible to get support for a refund

    Well first it's DLC not.a game

    Premium.is a DLC package and you can't refund starfield because you didn't buy the game

    Generally you can't refund DLC because once you consume it you can't refund it

    You have to look up starfield premium on your order history
Thema:

Can't refund a game

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