Can't redownload game I've purchased

Discus and support Can't redownload game I've purchased in XBoX Games and Apps to solve the problem; About two years ago I purchased the game Watch Dogs on the Xbox 360 marketplace. When I wasn't playing it I deleted it from the system to make space... Discussion in 'XBoX Games and Apps' started by SGT B0neZ, Oct 16, 2017.

  1. SGT B0neZ
    SGT B0neZ Guest

    Can't redownload game I've purchased


    About two years ago I purchased the game Watch Dogs on the Xbox 360 marketplace. When I wasn't playing it I deleted it from the system to make space for some other games. Today I tried to redownload it but it forced me to pay for the game again. I checked
    both purchase and download history and the game is not there

    :)
     
    SGT B0neZ, Oct 16, 2017
    #1
  2. Physcoshift
    Physcoshift Guest
    Can't Redownload games

    I have enough space available to download Terraria from "Ready To Install" but it wont start the download
     
    Physcoshift, Oct 16, 2017
    #2
  3. Mrs Passport
    Mrs Passport Guest
    Unable to Redownload previously purchased games

    Just bumping this up once before I get to bed, since this topic is pretty important, given the fact that I can't redownload anything I've already purchased
     
    Mrs Passport, Oct 16, 2017
    #3
  4. onyxishere
    onyxishere Guest

    Can't redownload game I've purchased

    Sorry to hear it. You can either search for the game on the website here and set it to download or go to Settings>Accounts>Download History on your console to find the game and redownload it.
     
    onyxishere, Oct 16, 2017
    #4
  5. SGT B0neZ
    SGT B0neZ Guest
    The game does not show up on my download history on the console. I've checked the game on the website and it's even more money to play it than it is on the console. If I can't get the game back I would at least like the $10 or so that I bought it for as
    Xbox credit on my account.
     
    SGT B0neZ, Oct 17, 2017
    #5
  6. Mister Mascot
    Mister Mascot Guest
    Hey there,

    It's possible you might have downloaded it using another account. Do you see the game as "owned" if you check the Xbox.com store page

    HERE    ? Make sure you're signed into the account which made the purchase. If you're not seeing it there, you'll want to check in with our chat team to track down the purchase. You can contact Official Xbox Support through either the live chat option
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 2, 2018
    #6
  7. Mister Mascot Win User

    Can't redownload game I've purchased

    The game does not show up on my download history on the console. I've checked the game on the website and it's even more money to play it than it is on the console. If I can't get the game back I would at least like the $10 or so that I bought it for as
    Xbox credit on my account.
    Hey there,

    It's possible you might have downloaded it using another account. Do you see the game as "owned" if you check the Xbox.com store page

    HERE    ? Make sure you're signed into the account which made the purchase. If you're not seeing it there, you'll want to check in with our chat team to track down the purchase. You can contact Official Xbox Support through either the live chat option
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  8. SGT B0neZ Win User

    Can't redownload game I've purchased

    The game does not show up on my download history on the console. I've checked the game on the website and it's even more money to play it than it is on the console. If I can't get the game back I would at least like the $10 or so that I bought it for as
    Xbox credit on my account.
  9. onyxishere Win User

    Can't redownload game I've purchased

    Sorry to hear it. You can either search for the game on the website here and set it to download or go to Settings>Accounts>Download History on your console to find the game and redownload it.
  10. Belle B Win User

    I've purchased Minecraft and Bedrock Deluxe edition but can't redownload it

    Hi MystiqFrame I'd love to help.

    You would need to download the launcher from the Microsoft store app by signing in using the same account that you had on your old device. It will then redirect you to the Xbox app that you can download here: https://www.xbox.com/apps/xbox-app-for-pc

    Once the launcher is downloaded, you can access both Windows and Java from there. You will see the launcher from your Xbox app - it looks like this on mine:

    [​IMG]
  11. shakerskj Win User

    Castle Crashers Issue

    Ok, but I've migrated it one time before the Xbox Slim, but I've already changed to BR Live, and it worked.

    And I can't repurchase the game, because the option of purchase doesn't appear, and shows that I can redownload it.
Thema:

Can't redownload game I've purchased

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