Can't redeem

Discus and support Can't redeem in XBoX Rewards & Social to solve the problem; Would not let me claim points and re directed me to here, says something went wrong. 552c3836-5229-484c-9c81-5f4161c0e786 Discussion in 'XBoX Rewards & Social' started by PUNISHER 71686, May 31, 2018.

  1. PUNISHER 71686
    PUNISHER 71686 Guest

    Can't redeem


    Would not let me claim points and re directed me to here, says something went wrong.

    :)
     
    PUNISHER 71686, May 31, 2018
    #1
  2. chillediceblade
    chillediceblade Guest
    Can't redeem code

    the 1st one woket fore me but on my xbox it sill says my gold is going to expire soon but this was the date be for 5/13/17 and this is the date it is going to expire now 8/11/17 so it's still a little broken but it is ok i got my time so i am good
     
    chillediceblade, Jun 1, 2018
    #2
  3. xSmeaR
    xSmeaR Guest
    Can't redeem code

    I'm sorry to hear that you guys are receiving these errors. I will try my best to help you guys and get you on your way.

    Have you tried entering the code online? Sometimes this may let the code go through. (Redeem Online)

    If that didn't work, there is a page with different types of ways to input the code onto your account! (Xbox Live Codes)

    If both of the links didn't fix your issue, you can contact the support team so they can take a deeper look. (Contact Support)

    There are also the reasons that your billing information aren't fully correct. In that case you may check that here. (Billing Information)

    You can also check your security, this can sometimes interfere with this. (Security Check)

    I hope this helps.
     
    xSmeaR, Jun 1, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Can't redeem

    Hello PUNISHER 71686,

    Apologies for the inconvenience. Due to a large amount of users claiming prizes at the same time, you may have seen an error message as a result. Our web tam is currently working on resolving this issue. We hope to have this issue resolved shortly.
     
    XBLRewards8, Jun 1, 2018
    #4
  5. Smwutches Win User

    How to redeem xbox all access to another account without access to the original account?

    You can't. Once it's been redeemed, it can't be redeemed by any other accounts or transferred to another account.
  6. Jurgen1488 Win User

    Can't Redeem

    Hi, try it over your computer. If this is not the case, there may be some time on Xbox Live.
  7. XBLRewards8 Win User

    Can't redeem

    Hello PUNISHER 71686,

    Apologies for the inconvenience. Due to a large amount of users claiming prizes at the same time, you may have seen an error message as a result. Our web tam is currently working on resolving this issue. We hope to have this issue resolved shortly.
  8. XBF Diego M Win User

    Can't Redeem

    Hi Hughes,

    I split your comment from this
    thread     and created a new thread for you since the topic was slightly unrelated. This way we can tailor our support specifically to you.

    It seems that the Xbox may have experienced some corrupted data during the initial set up but we can try some steps to clear that up.

    First thing we should try is a complete
    power cycle     to clear data cache and reset the power unit. Here is how:

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 5 minutes.
    3. Plug the console power cable back in.
    4. Press the Xbox button on your console to turn on the Xbox One.
    Give that a try and let us know if it helped!
  9. Smwutches Win User

    How do i reedeem my 24 months of gamepass on a different account if the original one is locked? (It came with the console)

    If the 24 months was already redeemed, it can't be redeemed on another account.
Thema:

Can't redeem

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