can’t redeem Xbox live code

I have bought a Xbox live code and when go to redeem it it just says to sign up for Xbox live and I can’t write in the code please help me I spent money on the code (Xbox 360)

the Xbox 360 calls the Microsoft account a Xbox live account.

you need to log in with a Microsoft account before you can redeem your code.

You can create a account and redeem it from the Xbox home page.

https://www.xbox.com/en-AU/live

If the issue continues, Can’t you buy xbox live gold from stores and then redeem the code?

its not ideal and is not a solution by at least you can get gold on your xbox

Hello Cadavertian!

Can you play online games? If the answer is yes, its activated but with 14 days trial has some restrictions:

The following limitations and restrictions apply to Xbox Live trials from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the digital code once your current paid subscription expires.
• Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
• You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
  that subscription at any time during the trial period.

Hello Pace,

Here at our How to get an Xbox Live Gold trial subscription it is explained that:

The following limitations and restrictions apply to Xbox Live trials from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription expires.
• Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
• You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
  that subscription at any time during the trial period.

Hope this provides enough information.

Best wishes!

Unfortunately you can’t un redeem a code, once it’s used it can’t be reversed.