Cant redeem xbox live 3-month gold purchased on Amazon

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

You can purchase him a prepaid code card (that specifically says xbox live gold) at a store or a digital code for gold on a website like Amazon and he can redeem that on his account in the store or you can log onto his account and go here:
https://www.xbox.com/live/gold And purchase gold for him there.

1, 3, 6 and 12 months are available.

Hey there,

Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

Keep us posted!

Hey there,

Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

Keep us posted!

Hi,

To play online you need an Xbox Gold Subscription. It's not $40 a month, it's around $60.00 per year in the U.S. The cheapest way to buy Xbox Gold is to purchase a pre-paid 12 month Xbox Live subscription and redeem it on the console. You can buy these from Amazon, Gamestop etc.