Can't redeem rewards

You can't buy games or DLC with Microsoft Rewards points. https://account.microsoft.com/rewards/redeem/all

Once you redeem an item through Rewards, you can't return it. If you've already redeemed the Core to your account, you would need to cancel the subscription and then purchase the correct subscription or redeem the correct subscription through Rewards. There's no way to just convert it to PC Game Pass.

Hello hobbes3000,

Your deposit is being prevented due to a mismatch between your Rewards Account region and your Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change
your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency. So when we attempt to deposit USD from your US Rewards Account, we cannot
complete the process since your Mexican Microsoft Account only accepts deposits made in MXN.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft
account to match your Xbox Live Rewards location. Another option if you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at ( https://rewards.xbox.com/optout/ )
, wait 48 hours and then sign back up again, which can also take 48 hours.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
from the MyRewards page at (https://rewards.xbox.com/myrewards/). If your join date shows a specific date and not a date of "???", then your
account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

Xbox gamerscore can't be used to redeem anything. That's different from Rewards points. If the Rewards program is not available in your area, you won't be able to use the program.

The rewards are not U.S only, you could try redeeming the reward on the
https://account.microsoft.com/rewards/redeem/ instead