Can't redeem Reward Gems!

Discus and support Can't redeem Reward Gems! in XBoX Rewards & Social to solve the problem; I have a little over 2000 Gems i want to redeem before you change the Program to MS Rewards (bad idea btw) but everytime i try and claim the 12 month... Discussion in 'XBoX Rewards & Social' started by Mike Glynn, Apr 9, 2018.

  1. Mike Glynn
    Mike Glynn Guest

    Can't redeem Reward Gems!


    I have a little over 2000 Gems i want to redeem before you change the Program to MS Rewards (bad idea btw) but everytime i try and claim the 12 month Xbox Live pass for 2000 gems it says theres a ptoblem and tells me to come here for help.

    :)
     
    Mike Glynn, Apr 9, 2018
    #1
  2. BenDawley
    BenDawley Guest
    MyVip Redemption

    I Xbox Rewards making at the Vault items out of stock on purpose so we can't redeem our MyVip Gems? It's pretty ridiculous.
     
    BenDawley, Apr 9, 2018
    #2
  3. FABIOVALPDF
    FABIOVALPDF Guest
    Unable to redeem gems for 10,000 reward credits

    Unable to redeem gems for 10,000 reward credits
     
    FABIOVALPDF, Apr 9, 2018
    #3
  4. Mike Glynn
    Mike Glynn Guest

    Can't redeem Reward Gems!

    Can't redeem Reward Gems! [​IMG]
     
    Mike Glynn, Apr 9, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello mik29,

    Apologies for the inconvenience. We have escalated this issue to our web team to investigate. Once they let us know more about the issue, and when it has been resolved, we will update this thread.
     
    XBLRewards8, Apr 10, 2018
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello,

    Apologies for the inconvenience. Our web team reports that this issue has now been resolved. Again, apologies for the delay.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. XBLRewards8 Win User

    Can't redeem Reward Gems!

    Hello,

    Apologies for the inconvenience. Our web team reports that this issue has now been resolved. Again, apologies for the delay.
  8. Mike Glynn Win User

    Can't redeem Reward Gems!

    [​IMG]
  9. XBLRewards8 Win User

    Can't redeem Reward Gems!

    Hello mik29,

    Apologies for the inconvenience. We have escalated this issue to our web team to investigate. Once they let us know more about the issue, and when it has been resolved, we will update this thread.
  10. MRallamagoosa Win User

    MyVIP Gems to Microsoft Rewards Points

    From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will
    convert to one Microsoft Rewards point".
  11. MRallamagoosa Win User

    Will VIP gems be monetized if they are not redeemed by the time the program closes?

    From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned.
    One MyVIP Gem will convert to one Microsoft Rewards point".
Thema:

Can't redeem Reward Gems!

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