Can’t redeem my points for upgrading to an Xbox One X

Hello,

This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.

For help with the Microsoft Rewards program, you would need to contact their customer
support. The Xbox Rewards program is not the same.

As far as i’m aware yes, with the Xbox all access as people have stated above. I can’t see myself getting rid of my Gears of War One X however so no upgrade for me </3

I feel like that is misleading as the card I bought should say Xbox one. I bought this card from very and redeemed it on my series x but can’t use it. I won’t be able to refund it because o have already redeemed it and if I put in a refund request through Xbox I will get nothing because it is a redeemable card.

I wanted to let you know on August 26 2018 I redeemed 500 points to get 5 Xbox One X monthly sweepstakes entries and it says it shipped then on August 28 2018 I redeemed 500 more points to get 5 more entry sweepstakes and it said shipped and then today I
redeemed another 500 points to get another 5 entry sweepstakes and it said shipped again and when I looked at the official rules for the Xbox One X monthly giveaway it said the end time for the month of august was on August 31 2018 at 11:59 pacific time and
the draw date is on September 13 2018 and redeemed 500 points 3 times to get 5 xbox one x monthly sweepstakes entries for a total of 15 sweepstakes entries