Can't redeem my code for name-your-game

I can't redeem my code, I typed in all the information as described on the card, I stopped and looked on youtube to check out my choice of games then I went to finish and it must have timed out and I had to restart then it said code has already been used!!!
Please help

:)

 

Need help redeeming my xbox live code

I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

so what the... what do I do now?

 

Cannot redeem free "Name your Game" bundle game because the redemption code is 16 digits not 25. Can anyone shine some light on this for me please? I am getting super frustrated. Help me please!?

Hello Jrhino,

You need to redeem your code here:
http://xbox.com/name-your-game

Follow the instructions and you will be emailed a code for your chosen game.

Let us know if you have any further questions about this.

 

For help with that offer, you'll need to fill out the form at the bottom of the offer's FAQ -

microsoft.promo.eprize.com/.../faq.html