Can't redeem groove free 3 month code

I can't eedeem my free 3 month groove music pass code.

Please help!

:)

 

Received an expired 3 month Groove promo code, need a new one

I got a 3 month Groove promo code around 9/21 and I can't redeem it. After 2 tries with Xbox support it turns out it expired before it was issued. It was part of the one month get 3 months free promotion. I'd like to get a new code please. Thank you.

 

Groove Music 3 month trial expired

I tried to redeem the groove music pass code for the free trial of 3 extra months and when I went to redeem the code it said the code had been expired and non redeemable.

 

Hey there,

Could you post back what the specific issue is? Please include any error codes and error messages you receive when trying to redeem so we can narrow down the issue! Error codes will look similar to XBOS-0000 or 0x00000000.

Keep us posted!

 

Hi!

Sorry for the late reply.

XbosPurchase

5523c025-c4c5-4625-8240-18bcb13bdf6f

2017/03/18 - 18:59:53 UTC

That's all.

And there is the "Something went wrong" message.

 

Same issue trying to redeem 3 month free groove music pass , just get message something went wrong and error code

XBOS-5002

28309c7b-7e69-42cc-9763-0d3050b81276

2017/05/02 - 21:08:10 UTC

 

I can't seem to redeem my free 3 months groove music pass. When i try to redeem it, all i get is "Something went wrong" and then an error code. This is the error code-

XBOS-3013

673933a7-9287-4b86-b722-e3309c48ab62

Please help. It's expiring in a few days

 

same

wIov9VbpNkyjRJWg.6.4.8

2017/08/22 - 01:04:25 UTC

 

I have the same issue:

XBOS1005
af113321-dbb5-45ee-b53c-1c09fca0070c
2017/09/14 - 12:46:31 UTC

 

Same issue. I've tried to redeem in a couple times in the past month. I think it may be because my 1 month trial expired, but in the email Microsoft says the code can be redeemed by December 15.

XbosOffer

de939aca-d3f6-4220-8063-a828c2fd08c9

2017/10/02 - 21:13:04 UTC