Cant redeem from the vault

Discus and support Cant redeem from the vault in XBoX Rewards & Social to solve the problem; i am trying to redeem rewards points from the vault but i keep getting this message Our system is showing there is something incorrect in the... Discussion in 'XBoX Rewards & Social' started by RdealUK, Jan 30, 2018.

  1. RdealUK
    RdealUK Guest

    Cant redeem from the vault


    i am trying to redeem rewards points from the vault but i keep getting this message

    Our system is showing there is something incorrect in the information you submitted. Please double-check the information below.

    i know everything i entered is correct

    :)
     
    RdealUK, Jan 30, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Gears of War Limited Edition Elite Controller

    You can't buy anything directly from the vault. You can only redeem gems for the items.
     
    Smwutches, Jan 30, 2018
    #2
  3. JonathanAriail
    JonathanAriail Guest
    I am Unable to redeem gems for 10,000 reward credits

    I am trying to redeem my gems for rewards credits from the vault but am unable to.
     
    JonathanAriail, Jan 30, 2018
    #3
  4. EsperanzaLoca
    EsperanzaLoca Guest

    Cant redeem from the vault

    Me too i have the same problem :/
     
    EsperanzaLoca, Jan 30, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Rdeal,

    You cannot redeem Rewards Credits from the vault. If you are asking about a deposit of your Rewards Credits, since you are beneath 1000 Credits, you cannot yet request a deposit.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. EsperanzaLoca Win User

    Cant redeem from the vault

    Me too i have the same problem :/
  7. XBLRewards8 Win User

    Cant redeem from the vault

    Hello Rdeal,

    You cannot redeem Rewards Credits from the vault. If you are asking about a deposit of your Rewards Credits, since you are beneath 1000 Credits, you cannot yet request a deposit.
  8. XBLRewards8 Win User

    Rewards redemption error

    Hello KnicksKiller517,

    Since you selected 1000 Gigantic Gems as your vault prize, you were sent a code for 1000 Gigantic gems. Our system's report that you redeemed this prize, and it was not a computer error. Please be sure to redeem the prize you want from the vault by clicking
    on that prize's redeem button.
  9. Smwutches Win User

    Gears of War Limited Edition Elite Controller

    You can't buy anything directly from the vault. You can only redeem gems for the items.
  10. XBLRewards8 Win User

    have not received email with codes i bought with gems but it says redeemed on my xbox rewards page

    Hello GINNYtheHUSTLER,

    The "redeemed" on the Gems statement is just a record of you spending Gems to claim that item from the Vault. It does not track when you actually redeem the code from the redeem.microsoft.com site.
Thema:

Cant redeem from the vault

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