Can't redeem Fallout 3 promotional code

It seems that i can't redeem my Fallout 3 code for buying Fallout 4. I tried it when i first got the code but it always fail. It would be great if you can help, but it's

okay if you can't. Thanks for your time.

:)

 

I cannot redeem Fallout 3 code on my xbox 360, I have spoke to 3 microsoft agents already and I have not found a solution.

I can't redeem fallout 3 code on my xbox 360 after talking to 3 microsoft agents.

 

I preordered fallout 4 and did not recieve fallout 3 game code

I preordered fallout 4 and did not recieve my promotional code for fallout 3

 

Hi, have you tried to redeem it on xbox.com or on your console or both?

 

What error message/code do you see when you try redeeming it?

 

Hey esduade! Have you changed regions recently? The code will only work for the region your account is set to. Post back and let me know!