Can't redeem code

Discus and support Can't redeem code in XBoX on Consoles to solve the problem; So, I have been trying for THREE DAYS STRAIGHT to redeem a one year Xbox Live Gold card, but I keep getting the message Something went wrong. I always... Discussion in 'XBoX on Consoles' started by Thunderbrain10, Apr 16, 2017.

  1. Can't redeem code


    So, I have been trying for THREE DAYS STRAIGHT to redeem a one year Xbox Live Gold card, but I keep getting the message Something went wrong. I always get the following error code

    XBOS1004

    394ed2c0-c14a-4102-acbb-d8f0921e0a0d

    2017/04/16

    Someone PLEASE HELP! It does this on Xbox One, AND on PC!

    :)
     
    Thunderbrain10, Apr 16, 2017
    #1
  2. Need help redeeming my xbox live code

    I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

    so what the... what do I do now?
     
    Charles Higgens, Apr 16, 2017
    #2
  3. FREE Disturbed songs....3rd of june only maybe?

    does anyone else have a code they are not using.

    the codes i had yesterday would not work. i assume you simply redeem them on the marketplace "redeem code" section
     
    Sunshinewelly, Apr 16, 2017
    #3
  4. dejv03
    dejv03 Guest

    Can't redeem code





    Me either error current

    XBOS-5002ed4566e4-fab7-46a9-b52f-99e7a00938f9
     
    dejv03, Apr 16, 2017
    #4
  5. same here this is my code

    XBOS-3014

    03d9d2c4-38aa-4fbd-92d8-d71bccc49c65
     
    chillediceblade, Apr 16, 2017
    #5
  6. xSmeaR
    xSmeaR Guest
    I'm sorry to hear that you guys are receiving these errors. I will try my best to help you guys and get you on your way.

    Have you tried entering the code online? Sometimes this may let the code go through. (Redeem Online)

    If that didn't work, there is a page with different types of ways to input the code onto your account! (Xbox Live Codes)

    If both of the links didn't fix your issue, you can contact the support team so they can take a deeper look. (Contact Support)

    There are also the reasons that your billing information aren't fully correct. In that case you may check that here. (Billing Information)

    You can also check your security, this can sometimes interfere with this. (Security Check)

    I hope this helps.
     
    xSmeaR, Apr 17, 2017
    #6
  7. the 1st one woket fore me but on my xbox it sill says my gold is going to expire soon but this was the date be for 5/13/17 and this is the date it is going to expire now 8/11/17 so it's still a little broken but it is ok i got my time so i am good
     
    chillediceblade, Apr 17, 2017
    #7
  8. xSmeaR
    xSmeaR Guest

    Can't redeem code

    Glad to know that it helped you! If you have any more issues, just feel free to come back to the forums for more support.
     
    xSmeaR, Apr 20, 2017
    #8
  9. I have the same problem

     
    LockedDuke70978, Nov 1, 2018
    #9
  10. LegendOfGta Win User

    online pass question

    Once you redeem a code, it is linked to the gamertag that activated it. You can't redeem the same code on another gamertag.
  11. Daft Badger Win User

    How do i refund a code or payment i did and used the code on myself

    You can't. Once a code has been redeemed then it can't be refunded.
  12. Daft Badger Win User

    How do i refund a code or payment i did and used the code on myself

    You can't. Once a code has been redeemed then it can't be refunded.
  13. Smwutches Win User

    codigo

    If the code is expired, you can't redeem it.
  14. StuartATrueRed Win User

    says cant reedem a code becuase wrong region

    You can't change the code's region. You can only redeem codes that are meant for the region there are for. So if you are in the USA, then you can only redeem codes for the US region.
Thema:

Can't redeem code

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