Can't redeem code

Discus and support Can't redeem code in XBoX on Consoles to solve the problem; My Xbox Live subscription is ended, my payment method was visa but the card doesn't exist anymore (it was renewed automatically). Now when I want to... Discussion in 'XBoX on Consoles' started by JelleFerret, Oct 22, 2016.

  1. JelleFerret
    JelleFerret Guest

    Can't redeem code


    My Xbox Live subscription is ended, my payment method was visa but the card doesn't exist anymore (it was renewed automatically). Now when I want to pay the debt that is open on my account I get an error message something went wrong when I redeem my code.
    What actions do I have to take to make sure my subscription will be active again?

    Thanks.

    Kr

    Jelle

    :)
     
    JelleFerret, Oct 22, 2016
    #1
  2. Charles Higgens
    Charles Higgens Guest
    Need help redeeming my xbox live code

    I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

    so what the... what do I do now?
     
    Charles Higgens, Oct 22, 2016
    #2
  3. Sunshinewelly
    Sunshinewelly Guest
    FREE Disturbed songs....3rd of june only maybe?

    does anyone else have a code they are not using.

    the codes i had yesterday would not work. i assume you simply redeem them on the marketplace "redeem code" section
     
    Sunshinewelly, Oct 22, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Can't redeem code

    You would need to add a new card to pay off the balance you owe before you can use a prepaid code. If you need to see the balance you can go to
    Sign in to your Microsoft account and for any billing assistance, you would want to contact support. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Oct 22, 2016
    #4
  5. LegendOfGta Win User

    online pass question

    Once you redeem a code, it is linked to the gamertag that activated it. You can't redeem the same code on another gamertag.
  6. Smwutches Win User

    codigo

    If the code is expired, you can't redeem it.
  7. StuartATrueRed Win User

    says cant reedem a code becuase wrong region

    You can't change the code's region. You can only redeem codes that are meant for the region there are for. So if you are in the USA, then you can only redeem codes for the US region.
  8. LegoNinja187 Win User

    Game pass code

    When you say it doesn't work, do you mean you can't redeem the code, or you redeemed the code and you are not able to use the membership?
  9. KindGryphon Win User

    Can't redeem code

    My friend send me a gift card but i can't redeem it.

    it say "This code can't be redeemed. It was purchased in a different region from your account."
    how do you redeem the code from my friend that live in different region.
    You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.
Thema:

Can't redeem code

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