Can't redeem a Tekken 6 code I got from a physical disc for Tekken 7

I RECEIVED TEKKEN 6 CODE FROM PRE-ORDERING TEKKEN 7 AND I TRIED TO REDEEM CODE BUT IT IS NOT WORKING. PLEASE HELP ME

Hello, I just bought a Tekken 7 physical disc for Xbox One (the day 1 edition), and it came with a code for the Xbox 360 game for Tekken 6. I tried redeeming it on the Microsoft store, but it seems to not work, saying that I may need to change my language
(I don't know any other language than English!). And when I tried it on microsoft.com/redeem and xbox.com/redeemcode, it said that I might have to redeem the code somewhere else, and I need to check the instructions. However, it only says here that I have
to go to either the "use a code" section on the Xbox One or redeem it on xbox.com/redeemcode.

Can anyone help?

Well yes change your language to your nationally supported language

Unfortunately as long as yoi arent in an english region you cannot get english 360 content as it is region locked and yes tekken 360 games is region locked

The variety of languages is based on your nationally supported languages

The only way to use english 360 content is to stick to disks

And no DLC

Region and language independence is only an xbox one feature NOT A xbox 360 option as you have to follow the 360rules

Changing yiur account region wont work as mentioned xbox 360 content is region locked

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If you just ordered Tekken 7, you won't immediately receive that code. The Tekken 6 code will be messaged to you within 7-10 days from time of purchase.

From the purchase page

Description

For a limited time, purchase TEKKEN 7 on Xbox One and receive TEKKEN 6 playable now on Xbox 360, or Xbox One via Backward Compatibility.
The code for TEKKEN 6 will be delivered to your Xbox message center in 7-10 days.
You can redeem the code on your Xbox One console or at xbox.com/redeemcode. For Backward Compatibility information, see xbox.com/xbox-one/backward-compatibility.Pre-order TEKKEN 7 to get the playable character Eliza.THE BEST FIGHTS ARE PERSONALRaise
your fists and get ready for the ultimate battle on the next generation of home consoles. Powered by the Unreal Engine 4, the storied fighting franchise returns for another round in TEKKEN 7. With the faithful 3D battle system and gameplay intact, TEKKEN 7
takes the franchise to the next level with photo-realistic graphics and new and innovative features and fighting mechanics. TEKKEN 7 resurrects the attitude, competiveness and showmanship rooted in its arcade DNA to provide the ultimate fighting game experience.

Hi! When did you preorder Tekken 7? If you've just preordered anytime this week, as stated, the Tekken 6 code will be delivered to you via Xbox Message in 7-10 days and this may be the issue.

If you preordered awhile back, I'd suggest contacting Official Support via the
Contact Us Page or
Official Xbox Support Twitter
so that someone can get to it quickly and figure out what may be the issue.

For a limited time, purchase TEKKEN 7 on Xbox One and receive TEKKEN 6 playable now on Xbox 360, or Xbox One via Backward Compatibility. The code for TEKKEN 6 will be delivered to your Xbox message center in 7-10 days. You can redeem the code
on your Xbox One console or at xbox.com/redeemcode. For Backward Compatibility information, see xbox.com/xbox-one/backward-compatibility.

Hope that answers your question and have a wonderful day!

Sorry to hear it. There is more to the offer.

The code for TEKKEN 6 will be delivered to your Xbox message center in 7-10 days

Please keep an eye on your Live messages for the code. When it is received you'll be able to redeem it and play.