Can't redeem a gift card

Discus and support Can't redeem a gift card in XBoX on Consoles to solve the problem; Hi, Tried to redeem a gift card for my son and it keeps telling me this. What i do wrong? "Can't redeem gift cards because my "sender name" contains... Discussion in 'XBoX on Consoles' started by hauchi, Oct 26, 2018.

  1. hauchi
    hauchi Guest

    Can't redeem a gift card


    Hi,

    Tried to redeem a gift card for my son and it keeps telling me this. What i do wrong?

    "Can't redeem gift cards because my "sender name" contains an inappropriate word."

    Can you help us? Thanks!

    :)
     
    hauchi, Oct 26, 2018
    #1
  2. Smwutches
    Smwutches Guest
    hate the new xbox live rewords system

    There is a sweepstakes to win a $500 gift card, but you can redeem a gift card straight out. Not everything they have to redeem is for a sweepstakes. You can redeem $3.00, $5.00, and $10.00 Xbox gift cards.
     
    Smwutches, Oct 26, 2018
    #2
  3. DannyDevito176
    DannyDevito176 Guest
    PrerequisiteProfileMissing

    I am trying to redeem a $25 gift card, it knows that it is a gift card but when I press redeem it says PrerequisiteProfileMissing. PLS HELP!!!
     
    DannyDevito176, Oct 26, 2018
    #3
  4. AMK InSaNitY
    AMK InSaNitY Guest

    Can't redeem a gift card

    You will need to talk to xbox support
     
    AMK InSaNitY, Oct 26, 2018
    #4
  5. XBF Ezra G
    XBF Ezra G Guest
    Hi hauchi!

    Thanks for your post, have you attempted to redeem this code on out
    Redemption     website? Try following the steps on this support article:
    How to redeem an Xbox prepaid code

    If the issue persists, go ahead and use the
    Contact Us     portal to speak with an agent about this.

    Let us know how this goes, thanks again!
     
    XBF Ezra G, Nov 3, 2018
    #5
  6. joe stanker Win User

    How do I redeem a Xbox gift card without adding credit card details

    I can't redeem this gift card code
  7. Smwutches Win User

    how to refund a digital gift card

    You can't. Once a gift card is redeemed, you can't reverse it.
  8. Nursemorph Win User

    Gift Card for Xbox, movies and Microsoft

    What does it say when you try to redeem it? Are you in the same region as the gift card you purchased...ie as it's a US $ card, are you in the United States? As gift cards in a different currency cannot be redeemed in a different region....I have a UK account and can't redeem US $ cards
  9. ChiefJoboo Win User

    Gift cards

    The £10 must be either on a card that says "Xbox Gift Card £10" or you must purchase an Xbox digital gift card code on Amazon for £10 that you redeem here:
    https://redeem.microsoft.com/enter

    You can't redeem Amazon gift cards or currency in Amazon accounts for currency in your Microsoft/Xbox account - you must buy an Xbox Gift Card (or code) with that money on it.
  10. jasonbull4 Win User

    Got gifted a $20 gift card to account and now can't use it

    I got gifted %20 gift card redeemed it in the store and I can't use it in me game that I want
Thema:

Can't redeem a gift card

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