Can't redeem a code due to an error

johno141 · May 26, 2020

A close friend in America sent me a gift but it does not function. Can anybody from the staff help me with this. I live i the UK for clarity.

:)

XBF Brad A

Hi John,

Thanks for reaching out to the forums. We understand you are trying to redeem a code. Here is a guide for

digital code solution with steps on many different errors.

Thanks,

Brad

Devil ViTuS

It's happened to me too, I try to buy a gift to someone in US but im in Canada and the code was not working for him.

johno141

"Contact who you got this code from. We can't redeem it.

CatalogSkuDataNotFound

xj91jNVQBUih7JZK.192.1.6.8

2020/05/26 - 14:58:57 UTC.

etienne toonen

Hey Christian.

The code cannot be redeemed due to the region differences. He lives in America and I live in the Netherlands. When redeeming the code he was unsuccessful in redeeming the code due to that error, so it should still be eligible for return as he's not got the game on his account.

Pandasaur cx

Hiya PsychoMastiis,

Xbox One isn't going to accept the Fallout 3 redemption code. Here, try these solutions.

Solution 1: Redeem your code at a later time

In most cases, this error is due to a temporary problem with redeeming the code. Wait a while and then try again.

Solution 2: Make sure you're trying to redeem an Xbox code

Check to make sure the prepaid code is for an Xbox game or app. If the code is for a Windows game or app, go to
account.microsoft.com/.../redeem to redeem it.

http://support.xbox.com/en-US/billing/errors/error-message-redeeming-prepaid-codes-xbox-one

Can't redeem a code due to an error