Cant recover my Microsoft account, so I cant play the Masterchief collection again?

Discus and support Cant recover my Microsoft account, so I cant play the Masterchief collection again? in XBoX Games and Apps to solve the problem; Hi, I recently downloaded the Master chief collection again. Before you can even enter the game u have to enter a Microsoft account. I have two... Discussion in 'XBoX Games and Apps' started by HelloMyNameIsJezz, Dec 11, 2021.

  1. Cant recover my Microsoft account, so I cant play the Masterchief collection again?


    Hi,

    I recently downloaded the Master chief collection again.

    Before you can even enter the game u have to enter a Microsoft account.

    I have two Microsoft accounts one ending with @hotmail.com and another ending in @outlook.com.

    The MCC uses the latter one which I have no access to anymore.

    Because I never use outlook it is basically impossible for me to verify myself.

    Does this mean I can't play the MCC again or is there a way past the obstacle.

    Cheers and thanks for any answers!

    :)
     
    HelloMyNameIsJezz, Dec 11, 2021
    #1
  2. Francia J. Win User

    Cant recover my Microsoft account, so I cant play the Masterchief collection again?

    That’s amazing! Enjoy playing your game!
  3. Francia J. Win User

    Cant recover my Microsoft account, so I cant play the Masterchief collection again?

    Sorry for the trouble and I appreciate the update. Hopefully, you can still try to recover the account so you can play the game without buying it again.
  4. HelloMyNameIsJezz Win User

    Cant recover my Microsoft account, so I cant play the Masterchief collection again?

    I tried opening the game without an internet connection and then reconnecting, and it allowed me to resign the game to my actual Microsoft account

    So I fixed it!

    Just an update, and i hope that if other people have the same problem this post can help them.
  5. Francia J. Win User

    Cant recover my Microsoft account, so I cant play the Masterchief collection again?

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    You will be needing to try and recover the Microsoft account that you have used in HALO Masterchied Collection and that will be possible by visiting this link: https://support.microsoft.com/en-us/account-bil...

    Also, you can check workarounds by reaching out to HALO support if there will be a way for you to play the game again. Here you go: https://support.halowaypoint.com/hc/en-us/reque...
  6. HelloMyNameIsJezz Win User

    Cant recover my Microsoft account, so I cant play the Masterchief collection again?

    Thanks for your suggestion however, I already tried the first link before which got me nowhere.

    The latter one didn't provide any help.

    I've never used the @outlook account before therefore I can't ever get it back.

    It's also not possible to link my game to my actual Microsoft account.

    So if I ever want to play again I have to make another steam account and buy the game again.

    I'm not really interested in that

    Thanks again for your help!
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Cant recover my Microsoft account, so I cant play the Masterchief collection again?

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