Can't recover 10 year old Xbox account because I don't have a Debit Card that my parents...

Discus and support Can't recover 10 year old Xbox account because I don't have a Debit Card that my parents... in XBoX on Consoles to solve the problem; Its going to be a bit ranty but still. I have had 3 seperate Xbox accounts, one was from 10 years ago, one was from 7 years ago, and one was from 6... Discussion in 'XBoX on Consoles' started by MERKFLAMES, Nov 14, 2020.

  1. MERKFLAMES
    MERKFLAMES Guest

    Can't recover 10 year old Xbox account because I don't have a Debit Card that my parents...


    Its going to be a bit ranty but still.

    I have had 3 seperate Xbox accounts, one was from 10 years ago, one was from 7 years ago, and one was from 6 years ago, which i still use to this day.

    I have been able to recover 1 of these old accounts, that being the one from 7 years ago. I have not been able to recover the one from 10 years ago, which is the one i sorely want the most.

    I made that account when i got my 360 back on Christmas 2010. I have many memories, friends, and games on that account. I lost access to it for some odd reason back in April 2013. I hadn't done anything stupid like given my password out or whatever, i just
    lost the ability to log in, which prompted the creation of my 2nd account. Then in 2015, my Xbox had an issue, one thing led to another, and everything was deleted off my Xbox, not by my own will mind you. Meaning i lost the account permanently.

    I have tried for nearly 2 years to recover this account, i have almost everything i need. The Console ID, the address linked to the account, the date of birth related to the account. But there is two issues.

    The email associated with it doesnt exist anymore as it was one of this Internet Service Provider emails and the internet service provider used at the time has long since deleted our email.

    And the verification requires the last debit card used on the account. Keep in mind that this account was last accessed in 2013, and thus, the last card used on it was probably expired in 2015.

    It really annoys me that these two factors are keeping me from accessing my account. Two factors which can easily be changed with the other ones that i actually have access to, that ONLY i would have access to. But it doesnt work because apparently debit
    cards last used 5 years ago are the only way possible to know for certain its me.

    I need to know if theres any other way to verify, ive tried the questions, questions done by my dad at the time and questions that only he would know of. They dont work apparently.

    Any help is appreciated.

    :)
     
    MERKFLAMES, Nov 14, 2020
    #1
  2. UddipMayur Win User

    Forgot email

    Actually I use Xbox in Windows and currently I can't logged into my account. However I have contacted Xbox Support where they asked me like 10-15 questions and said they are trying their best to recover my account. The only problem is that they can't verify my ownership with my purchase history because their support team checks only credit card history, but I've done my purchases with Debit Card/ UPI
  3. DavidSnipe Win User

    I forgot the email linked to my debit card and I have an active subscription that I want to cancel

    I don't have the account on my console and I have nothing linked to it, I was asking if I can recover my account with my debit card, if I can't do that I will get in contact with my bank
  4. InfestedGlint94 Win User

    can't recover microsoft account

    yes but the thing is when i do ''forgot password'' it asks a bunch of questions to recover my account that i can't answer because my account is like 10years old and i don'T remember the details from 10 years ago !

    but thanks i'll try to call em see what happens
  5. CoDxELITE2012 Win User

    Call Of Duty Elite Founder Status

    I used to have it on my old gamertag but Microsoft terminated my account because they're *** they don't accept prepaid debit cards anymore and they wouldn't allow me to remove it. Its *** man
  6. ghostbuddy Win User

    That's it lol it's over I give up.

    I don't have a credit card, I use prepaid cards, the promote account option is a non-option for some people, myself included. Thanks heavens that the "parental" email, that belonged to my brother could be recovered by using password recovery to recover a
    trail of old email accounts before he recovered the one that mattered. Now i'm looking to find an option to change the parental email address associated with this account, to one of my email addresses, so that I don't have to bother him when these ToS come
    out in the future. As far as I can tell no such option exists, which is patently absurd.
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Can't recover 10 year old Xbox account because I don't have a Debit Card that my parents...

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