can't receive deposit

Hello Sonik BR,

We see that your deposits are failing due to a regional mismatch between your US Rewards Account and your Brazilian Microsoft Account. Since we cannot deposit USD from your Rewards Account into a billable account that will only accept BRL, the deposit is
failing.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Your current Microsoft
Account location is displayed at the bottom of your MyRewards page. Note that this is your Microsoft Account region, and
not your Rewards Account region. If you have just recently updated this information, it can take up to 96 hours to receive this new data.

Another option if you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (
https://rewards.xbox.com/optout/ ) , wait 48 hours and then sign back up again, which can also take 48 hours. While you will lose your progress by starting a brand new account, you can start earning Rewards Credits
that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/).
If your join date shows a specific date and not a date of "???", then your account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account
to your new one.

Hello Bear Bait SK,

We responded to your post at (http://forums.xbox.com/en-US/thread/5879c922-2814-4924-8df2-f222d7ae691e).

Hello Bear Bait SK,

After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Hello Torgo1,

There was an issue with September payback that caused it to be delayed to October 17th, which is why you have not yet received that deposit. You should receive a deposit of your Credits during the end of the month deposit.

Hello UBEROWNER,

There is no way to receive deposits outside of the scheduled deposit dates.