Can't re-download my xbox 360 account

Follow these steps separately, if one doesn't work do the next.

1.Make a change to your avatar, save and try again.

Note Any avatar change will do because the change causes the service to sync your account for your profile.

Launch the Xbox Avatar Editor app.

Xbox Avatar Editor

Sign in and make any change to your avatar.

Select Save.

2.Follow this step and try again but first if your subscription has auto-renew turned on, disable it.

Press the Guide button on your controller, go to Settings, and select System Settings.

Select Storage.

Highlight but don’t select a storage device, and then press the Y button  on your controller for Device Options.

Note It doesn't matter which storage device you choose. This clears the cache for all storage devices.

On the Device Options screen, select Clear System Cache.

When prompted to confirm storage device maintenance, select Yes.

Hey, mate. Are you on Xbox 360 or One/Series S/X?

kimo9999 you've sent me a message instead of SammyGomes1. Try sending him a private message. He did help me and it worked. I'm sure he can help you too.

Greetings .

Thanks for contacting us my name is Samy, I am an Xbox Gamer and I will be helping you today.

How are you, Kimo9999?

Could you send the error code with a dot every 3 digits, please?

Thanks for anyone trying to help