Can't purchase Xbox Live Gold with my valid Visa Gift Card

Discus and support Can't purchase Xbox Live Gold with my valid Visa Gift Card in XBoX Games and Apps to solve the problem; I need help, I can't seem to be able to add my card to buy Xbox Live... b6051e99-e8ae-4c18-9890-9ab7bdc8dfab Discussion in 'XBoX Games and Apps' started by NutmegGenie23, Sep 17, 2015.

  1. NutmegGenie23
    NutmegGenie23 Guest

    Can't purchase Xbox Live Gold with my valid Visa Gift Card


    I need help, I can't seem to be able to add my card to buy Xbox Live...

    :)
     
    NutmegGenie23, Sep 17, 2015
    #1
  2. Photonimus
    Photonimus Guest
    Purchusing Something (Read for more info)

    The prepaid "Gift Card" type Visa and Mastercards you can purchase in store ARE NOT valid forms of payment on xbox live.
     
    Photonimus, Sep 17, 2015
    #2
  3. MambroMedia
    MambroMedia Guest
    Dont allow to download a gold game- ask for a credit card

    One workaround for my "kid" accounts with Live Gold... add a Visa "gift card" that has already been used up. The process seems to check if the Visa numbers and expiration are valid, but did not give an error when trying to charge $0 against it.
     
    MambroMedia, Sep 17, 2015
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    Can't purchase Xbox Live Gold with my valid Visa Gift Card

    Hello,

    Thanks for the support message.

    To manage, add, and/or remove your payment instruments, please go to
    http://commerce.microsoft.com/     and simply click on "Payment Information" If you're receiving an error when you attempt to add a payment instrument or attempt to make a purchase, please go ahead and type exactly what that error message say's word/word including
    any error codes.

    Should you have any other concerns, feel free to post back.

    Cheers!
     
    iNb4 Ownage, Sep 17, 2015
    #4
  5. onyxishere
    onyxishere Guest
    Sorry to hear it. Refillable cards such as a Visa Gift Card cannot be used to purchase Gold memberships on the Live service. This is because the memberships purchased on Live auto renew and Xbox Live needs to know that the next payment (should you choose
    to leave auto renew on) would be able to come off of that card.
     
    onyxishere, Nov 1, 2018
    #5
  6. Photonimus Win User

    Purchusing Something (Read for more info)

    The prepaid "Gift Card" type Visa and Mastercards you can purchase in store ARE NOT valid forms of payment on xbox live.
  7. MambroMedia Win User

    Dont allow to download a gold game- ask for a credit card

    One workaround for my "kid" accounts with Live Gold... add a Visa "gift card" that has already been used up. The process seems to check if the Visa numbers and expiration are valid, but did not give an error when trying to charge $0 against it.
  8. Photonimus Win User

    xbox live 1 month free

    If you mean a store bought prepaid gift card type visa... Those are not valid for xbox live.
  9. onyxishere Win User

    Can't purchase Xbox Live Gold with my valid Visa Gift Card

    Sorry to hear it. Refillable cards such as a Visa Gift Card cannot be used to purchase Gold memberships on the Live service. This is because the memberships purchased on Live auto renew and Xbox Live needs to know that the next payment (should you choose
    to leave auto renew on) would be able to come off of that card.
  10. Chihuahua-58B43308-E Win User

    Purchusing Something (Read for more info)

    As long as the card he buys is a prepaid debit card and not a visa gift card he should have no issue. As prepaid debit card's require him to validate his identity, whereas a visa gift card requires no identity verification.
Thema:

Can't purchase Xbox Live Gold with my valid Visa Gift Card

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