Can't Purchase XBOX Live 12 Month Subscription for XBOX Live Store on XBOX One

Discus and support Can't Purchase XBOX Live 12 Month Subscription for XBOX Live Store on XBOX One in XBoX Sales and Promo to solve the problem; I just got off of a call with customer support and they said that I should post on here. When going to purchase XBOX Live from the in-console store it... Discussion in 'XBoX Sales and Promo' started by mxwarren1, Sep 6, 2016.

  1. mxwarren1
    mxwarren1 Guest

    Can't Purchase XBOX Live 12 Month Subscription for XBOX Live Store on XBOX One


    I just got off of a call with customer support and they said that I should post on here. When going to purchase XBOX Live from the in-console store it says that the price is $47.99 for a 12 month subscription, however when I go to purchase it, it says that
    there was a problem on your end and that I should try again later. I have been trying this for over a day now and it still hasn't worked. Hopefully you are able to help soon! Thanks so much.

    :)
     
    mxwarren1, Sep 6, 2016
    #1
  2. weaponx_uk2003
    weaponx_uk2003 Guest
    Xbox One Live 12 Months ??

    MS Store US says

    Day One 12-Month Xbox Live Gold Membership - Microsoft Store

    Day One 12-Month Xbox Live Gold Membership

    For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.
     
    weaponx_uk2003, Sep 6, 2016
    #2
  3. omar_
    omar_ Guest
    omar_, Sep 6, 2016
    #3
  4. YantzkieboyMagz
    YantzkieboyMagz Guest

    Can't Purchase XBOX Live 12 Month Subscription for XBOX Live Store on XBOX One

    Hi mxwarren1

    This issue can be cause by an account needs to be refreshed or there is still a subscription running on your account. But if still wont' work through the steps below, Please contact the Xbox Support again and ask to turn on the Auto Renewal of your subscription
    and try to get the discounted 1 year again.

    You may try to do these steps:

    REMOVE ACCOUNTS

    Settings > All Settings > Account > Remove Accounts > Remove

    CLEAR CONSOLE MAC ADDRESS

    Home > settings > network > advance settings > alternate MAC address > clear > restart

    Once up, Download back your account

    Cheers
     
    YantzkieboyMagz, Sep 6, 2016
    #4
  5. ApoC HARLEY Win User

    Prepaid cards

    If you purchase a csv (currency stored value) ppc, which is added to your Microsoft account, you can then purchase games, add-ons, etc. without adding a credit card to your account. However, you CAN NOT purchase an xbox live subscription with a csv ppc.
    You MUST purchase an Xbox live ppc to add a 1-month, 3-month, or 12-month subscription.
  6. XBF Ezra G Win User

    O que aconteceu com live Gold de um ano?[What happened to live gold for a year?]

    Hello SniperBR124,

    Thank you for your post. I understand you are experiencing an issue with completing a purchase for Xbox Live Gold. Currently 12 month subscriptions are unavailable on the store for Xbox Live Gold. If you'd like to purchase a subscription, please check out
    this page:
    Xbox Live Gold - Microsoft Store    .

    I hope this helps!
  7. LegoNinja187 Win User

    Xbox Live. GOLD.

    It works out cheaper to buy a 12 month Xbox Live Gold subscription, than it does to buy 12 one month Xbox Live subscriptions.

    Just something to keep in mind.
  8. Paraffin Alien Win User

    Pricing for xbox live gold in Australia... Microsoft price hike reversal just lies

    Buy a 12 month pre-paid subscription card from a game store, a lot cheaper than the online price direct with Microsoft or from CDKeys like I do.

    12 Month Xbox Live Gold Membership | Xbox One/Xbox 360 | CDKeys
  9. Daft Badger Win User

    Xbox one vouchers

    No,you can't.

    You would need a xbox live subscription card for 1,3 or 12 months or you can pay by credit/debit card or paypal.

    Currency cards can't be used to pay for a xbox live gold subscription.
Thema:

Can't Purchase XBOX Live 12 Month Subscription for XBOX Live Store on XBOX One

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