Cant purchase xbox 360 game on xbox one

Peterb73 · Oct 27, 2016

On my Xbox one I tried to purchase call of duty world at war but I says that I cant make that purchase. On Xbox support I says that child and teen accounts cant make these purchases on the Xbox one and I would need to make the purchase on a Xbox 360 but
I don't have one. The thing is that I was able to purchase call of duty black ops 1 and fallout 3 on my Xbox one and I don't see a difference for this game. On the Xbox one and on the Microsoft family page it says that I am an adult. I never had a Xbox 360
so I could have never had just re-download the game from the Xbox 360. What I would want to know is how was I able to make these purchases before and not now.

:)

manimal · Oct 27, 2016

How do i upgrade 360 versions of battlefield 4 and COD Ghost to the xbox one?

Ive Googled this and cant find a definitive answer(or im too stupid to see it)

I have COD Ghosts and Battlefield 4 for the 360 but have just purchased an Xbox one. Do i have to sell the 360 versions and buy the Xbox one version or is there an upgrade for these? They were both purchased from tesco if that has any bearing on it.I have seen a $9.99 USA upgrade but thats only for versions purchased from certain US retailers as far as i can see.
Thanks in advance

ngocphi · Oct 27, 2016

Redeeming code for GwG game

If its 360 games it still runs on the games with gold 360 rules its only xbox one that is different

However you cant make a second purchase on the same account you will have to use it on another account

Miss Bijoux · Oct 28, 2016

Hey Peter -

So different games can have different purchase restrictions which would be why you were able to purchase some games but not others. You can find information on child accounts >>here<<.
Note that the child settings is based off of the date of birth on the account. If your account is a child account and you feel that is in error, you will want to check your account settings and then, if you continue to experience issues, you'll need to reach
out to >>phone support<< directly. We are unable to assist with specific account and/or billing related issues as these are
public forums.

Let us know if you have further questions!

MightyQuinn75

You would need to purchase on the website as you cant currently purchase 360 games from an xbox one. Make sure it definitely is backwards compatable before buying. Once purchased you can download to yout xbox one.

The Viral Cyrix

You cant buy 360 games on xbox one using Microsoft credit. You would need an xbox 360 console and purchase the contnent there using the account credit. This content would then appear in the ready to instal section of your xbox one if it is backwards compatible

ngocphi

If its 360 games it still runs on the games with gold 360 rules its only xbox one that is different

However you cant make a second purchase on the same account you will have to use it on another account

ngocphi

You cant play a xbox 360 game yet only the ones listed on the list since crysis isnt on the list yet

Some games check for compatibility and xbox one is not compatible with 360 games yet nor is the marketplace setup for purchases yet

And no its not checking for xbox 360 only

It checks for hd for hd gamesand tv format

@cattrix them you can rent one

ngocphi

Basically here is the thing

You took advantage of the free upgrade to ultimate due to you being on the xbox one

But this is ONLY a xbox one feature

You still can use xbox live just not the xbox one features

You cant bring xbox one featurea back to the 360

And you cant cancel it aa you forfeit the months you had added before the upgrade

Turn off autorenewL and wait till it expires before you add time if you dont want xgu

You can still use the xbox live part of the gamepass just not the xgu PART

as its not compatible

One gamepass games are not purchased

But downloaded within a time limit

360 games cant be retracted after the xgu is over on a xbox 360

Its not a bug

You using a feature not meant for your 360

Should be also noted that xbox one still follows the 360 rules as far as content goes

If you make the purchase of fable 3 weirdly you didnt get it with games with gold when it was up

Or injustice 2

You have to login on the xbox one and make the purchase of the games not only you get a discount for being a xgu member but you can keep it

Free Xgu games are only available while you havr xgu

As per the terms of xgu

Cant purchase xbox 360 game on xbox one