cant purchase on xbox live on xbox one console or on the website

Can't stand the xbox one interface and the xbox live website is no better.

Just looking to pre-order Madden 15 but its unavailable when i search it on the console.

So trying to the website instead and when it asks for my credit card info I cant select a province(I'm canadian) from the 'state/province' dropdown i can't since there are no provinces listed.

So terribly annoying this whole experience.

:)

 

New Gamertag

I have changed my Gamertag on the xbox website , now I cant sign in with it (or the old one) on my xbox console.

Any suggestions?

 

I can not buy a game on xbox 360 with my microsoft account

Are you trying to purchase it on an Xbox One or the Xbox website? In order to use your Microsoft account balance to purchase 360 content, the purchase has to be made on a 360 console.

 

Which country is your gamertag set up for? The fact that you are not seeing provinces listed suggests that you are set up for a country other than Canada and may be the reason that you are not getting all the features you want.