Cant purchase on the xbox store on console and internet

Discus and support Cant purchase on the xbox store on console and internet in XBoX Games and Apps to solve the problem; Hello I was trying to buy the Battlefield 1 game on the xbox one s, but it doesnt work. When I try to purchase it with the money on my account, there... Discussion in 'XBoX Games and Apps' started by MartyBravoFC, Nov 18, 2016.

  1. MartyBravoFC
    MartyBravoFC Guest

    Cant purchase on the xbox store on console and internet


    Hello

    I was trying to buy the Battlefield 1 game on the xbox one s, but it doesnt work. When I try to purchase it with the money on my account, there are problems and I have to try it later. I'm already waiting a week for this problem to be solved but the discounts
    on the store are running out and I want to make use of it. Can someone help me?

    :)
     
    MartyBravoFC, Nov 18, 2016
    #1
  2. Issue

    i cant access any online content or go on the store my console is basiccally offline my internet had always worked fine

    Error code (0x87c40131)
     
    Martin1234Rulez, Nov 18, 2016
    #2
  3. Unable to Purchase WWE 2K17?

    So im trying to buy WWE 2K17 deluxe edition on xbox one store and everytime i hit buy it gives me a window that says "Try that again, something went wrong on our end"

    What the hell is this? i tried resetting my console twice, updated it and still the issue persists.

    Is there some sort of issue with the store atm that i cant see? its not my xbox coz i went to purchase it in the store on PC and got the exact same error on my computer. went to test network connection and everything is perfect. no issues on my pc or xbox
    in terms on connecting to the internet so i have no idea whats happening and any help would be appreciated.
     
    TheJokeman117, Nov 18, 2016
    #3
  4. robwri35
    robwri35 Guest

    Cant purchase on the xbox store on console and internet

    I have the same problem,

    "Hello.

    When trying to purchase add-ons, specifically 2000 Zen points for Star Trek Online, my screen dims for a few moments and comes back with "Try again later, We couldn't connect to the Store."

    I've tried to do this on:

    Internet Explorer for Xbox 360

    Microsoft Edge for Xbox One

    Microsoft Edge for Windows 10

    Internet Explorer 11 for Windows 10

    Chrome for OS X 10.10

    Chrome for Windows 10

    Safari for OS X 10.10

    Chrome for Android 6.

    Nothing works.

    On the website I get a grey box with nothing in, and it just sits there.

    I have (though I'm not sure I see the relevance), removed myself from the Dev builds of the dashboard (waiting for that to take effect), reset the console to factory settings (keeping games), I have power cycled by holding power for 5-10 seconds, and I've
    even resorted to unplugging the console overnight, but to no luck.

    I've had this problem all week, I wasn't even able to reedem a code on the xbox or the website, until a member of support gave me a link and it worked.

    Does anyone know if this is a problem or if they know of a solution to this?

    Thanks. "

    If Microsoft or anyone knows why this is please can you let us know!
     
    robwri35, Nov 19, 2016
    #4
  5. robwri35 Win User

    Cant purchase on the xbox store on console and internet

    I have the same problem,

    "Hello.

    When trying to purchase add-ons, specifically 2000 Zen points for Star Trek Online, my screen dims for a few moments and comes back with "Try again later, We couldn't connect to the Store."

    I've tried to do this on:

    Internet Explorer for Xbox 360

    Microsoft Edge for Xbox One

    Microsoft Edge for Windows 10

    Internet Explorer 11 for Windows 10

    Chrome for OS X 10.10

    Chrome for Windows 10

    Safari for OS X 10.10

    Chrome for Android 6.

    Nothing works.

    On the website I get a grey box with nothing in, and it just sits there.

    I have (though I'm not sure I see the relevance), removed myself from the Dev builds of the dashboard (waiting for that to take effect), reset the console to factory settings (keeping games), I have power cycled by holding power for 5-10 seconds, and I've
    even resorted to unplugging the console overnight, but to no luck.

    I've had this problem all week, I wasn't even able to reedem a code on the xbox or the website, until a member of support gave me a link and it worked.

    Does anyone know if this is a problem or if they know of a solution to this?

    Thanks. "

    If Microsoft or anyone knows why this is please can you let us know!
  6. Tezzarrific Win User

    Can I mod a game that I have bought on my Xbox while on my PC?

    You cant mod on console, and to play that game on pc you will need to purchase from steam, epic, gog etc, it is not available on pc via microsoft store/xbox app.
  7. Blowyyuyun Win User

    fifa 16

    [quote user="WormyRaccoon7"]

    cant lanch fifa 16 xbox store why cant i lanch my fifa 16 without accessing my internet please help if i dont have internet my fifa 16 dont play an i bought it from the game store need help am fustrateded

    [/quote]
  8. WPAK Win User

    playing installed games from discs without disc x360

    As additional info.

    If your games were purchased digitally via the Xbox store then you will require the licenses on the console before you can play the games if there is no internet connection. If the content was first downloaded on a different xbox 360 console the licenses
    are not automatically present.

    See this link for more information on how digital licenses etc work on the Xbox 360 console:

    https://support.xbox.com/xbox-360/store/download-content
  9. ChiefJoboo Win User

    Remote installation on Xbox

    Yes, and to remotely download from your laptop to your Xbox you need to have the console set as your My Home Xbox, have it in instant on mode and have it connected to the internet.

    When purchasing a game on the xbox store on the website you have the option to download it to that console.
Thema:

Cant purchase on the xbox store on console and internet

Loading...
  1. Cant purchase on the xbox store on console and internet - Similar Threads - Cant purchase store

  2. Cant purchase robux on xbox roblox app.

    in XBoX Games and Apps
    Cant purchase robux on xbox roblox app.: Anytime i try to but robux on any device, using my microsoft account balance it gives me a message that says "We’re having trouble processing your payment and we’d like to get it sorted out." With...
  3. Why cant i purchase minecraft?

    in XBoX Games and Apps
    Why cant i purchase minecraft?: I tried to buy minecraft standard- java and bedrock edition but for some reason my card was declined micorsoft has safed my card however it kept getting declined saying there was error . i tired...
  4. Receiving error "This code cant be redeemed. It was purchased in a different region from...

    in XBoX Games and Apps
    Receiving error "This code cant be redeemed. It was purchased in a different region from...: Trying to redeem Xbox Game Pass Core Membership - 12 Months code on a Xbox One and an Xbox Game Pass Ultimate - 3-Month Subscription code on an Xbox X|S that were purchased online from EB Games...
  5. Why cant i just purchase a game as a gift even if i dont own a current gen console

    in XBoX Games and Apps
    Why cant i just purchase a game as a gift even if i dont own a current gen console: I have a PC and an old Xbox one. my brother has a newer xbox and i want to buy him a copy of killing floor 3 as a surprise but since im logged in on my pc, im not allowed to purchase any copies of...
  6. cant purchase dev account

    in XBoX Accessibility
    cant purchase dev account: ive been trying to buy a dev account but everytime i do it says the same thing before payment Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a...
  7. i got my account hacked and cant access it can i have my game back if i have purchase...

    in XBoX Accessibility
    i got my account hacked and cant access it can i have my game back if i have purchase...: i tried getting back my account in january but support didnt help and i still dont have my account back i have what email it is connected to and asc form doesnt work i was wondering if i could...
  8. I purchased Elden ring when it first came out for my daughter. Digital copy. Now we cant...

    in XBoX Games and Apps
    I purchased Elden ring when it first came out for my daughter. Digital copy. Now we cant...: Have checked all 4 accounts in the household under purchases. Nothing. Yet she had it installed and has achievements. i played it for a few minutes. I dont know if we pre ordered it or bought it...
  9. I have Call of Duty MW3 purchased, but i cant install it in my PC in microsoft store. It...

    in XBoX Games and Apps
    I have Call of Duty MW3 purchased, but i cant install it in my PC in microsoft store. It...: Help! I wanted to play it :( eec3684c-6f9a-4026-840f-563f76fc00be
  10. Legend Of Korra shows up on game store but cant be downloaded/purchased< can anyone help?

    in XBoX Games and Apps
    Legend Of Korra shows up on game store but cant be downloaded/purchased< can anyone help?: Does anyone know why the Legend Of Korra is on the game store but cant be purchased/downloaded, has been like this for quite a long time 412a654a-9b35-4065-9b38-013d39f0f772