Can't purchase Microsoft Flight Simulator Standard version using my Microsoft Account balance

Discus and support Can't purchase Microsoft Flight Simulator Standard version using my Microsoft Account balance in XBoX Sales and Promo to solve the problem; Recently, I wanted to spend my $70 that I have in my Microsoft Account to buy the new Microsoft Flight Simulator (Standard) that costs $59.99 with... Discussion in 'XBoX Sales and Promo' started by Stan1001, May 9, 2021.

  1. Stan1001
    Stan1001 Guest

    Can't purchase Microsoft Flight Simulator Standard version using my Microsoft Account balance


    Recently, I wanted to spend my $70 that I have in my Microsoft Account to buy the new Microsoft Flight Simulator (Standard) that costs $59.99 with taxes (so about $65 total). The problem is that it won't let me spend my MS account balance as it asks me how would I like to pay the rest. So, I had $60 because I've redeemed 60 promo codes from Rockstar Energy (I added $10 by redeeming a gift card through making an online purchase so I can cover the remaining cost). I didn't know that the promo funds would expire until I received an email last month saying that they will expire by May 9 (which is today). I have refreshed the tab where it displays my account information, including the MS account balance, only to see that the expiration date has changed to June 9. I've tried contacting Microsoft support and discussing the issue with one of the agents. However, they have told me it's best to contact Xbox technical support but they didn't help me much either. I still cannot use my MS account balance to pay for the game even though there are sufficient funds as it seems that the promo funds haven't expired. Can someone please help me?

    :)
     
    Stan1001, May 9, 2021
    #1
  2. Stan1001 Win User

    Can't purchase Microsoft Flight Simulator Standard version using my Microsoft Account balance

    Then why did it charge my entire debit card when my account balance was just $60 when I first purchased it? I had to make a refund soon after the purchase. It should have charged everything from my account balance and cover the rest of the payment from my debit card.
  3. XBF Zineb F Win User

    Can't purchase Microsoft Flight Simulator Standard version using my Microsoft Account balance

    Please access Using a Microsoft account balance to make a purchase | Xbox Support for more information about your situation. In case you were receiving a message informing you that you will need to add another payment option ( a credit card for example) as a backup plan, keep in mind that in this situation you will not be charged on the payment option you add. It's added as a backup option alone, you will not be charged from it.
  4. Juhn Jac Win User

    Microsoft flight simulator

    Hello I have microsoft flight simulator how do I submit to microsoft that I want that they upgrade from standard version to premium deluxe version or how can I submit to get three more aircraft for sim
    Hi darel Tarbuk



    Greetings!



    Thank you for posting in Microsoft Community. We are happy to help.

    Please see it below.

    Check this out: Microsoft Flight Simulator FAQ – Microsoft Flight Simulator Support (zendesk.com)

    [table][tr][td]Q: Can I upgrade editions?A: Yes it is possible to purchase Upgrade bundles from the in-game Marketplace, but the most cost-efficient way to purchase Microsoft Flight Simulator is to buy the edition you are interested in. If you purchase an upgrade from the Marketplace, it is more advantageous to purchase the Premium Deluxe Upgrade.[/td][/tr][/table]

    [table][tr][td]Q: If I buy an Upgrade Pack or an aircraft/airport in the Marketplace, can I continue playing Microsoft Flight Simulator after my Game Pass subscription runs out?Upgrade Packs and additional content do not include the Microsoft Flight Simulator base game. To continue playing Microsoft Flight Simulator you’ll need to purchase a digital copy of Microsoft Flight Simulator standard edition from the Microsoft Store or renew your Game Pass subscription.[/td][/tr][/table]

    Sincerely



    Microsoft Forum Moderator
  5. [Farscape] Win User

    Flight Sim 2020 - Play Anywhere

    this should answer your question, it is apparently play anywhere title.

    https://flightsimulator.zendesk.com...4020-Microsoft-Flight-Simulator-Pre-order-FAQ

    Platform and Retail Questions

    Q: What platforms will Microsoft Flight Simulator be released on?

    A: Our PC release is on August 18, 2020. We will share more information regarding the Xbox release in the future.

    Q: Is Microsoft Flight Simulator going to be released on Steam or the Epic Store?

    A: Microsoft Flight Simulator is available on Steam. We have no news to share regarding additional versions, but our goal is to have Microsoft Flight Simulator available on as many platforms as possible.

    Q: Is a physical retail disc version available?

    A: The retail disc version of Microsoft Flight Simulator will be available in Europe only.

    Q: What version will be available with Xbox Game Pass for PC (Beta)?

    A: The standard edition of “Microsoft Flight Simulator” will be available on Xbox Game Pass for PC (Beta).

    Q: Will there be a separate achievement list on Xbox One and Windows 10 PC?

    A: There will not be a separate achievement list. It will be shared across platforms.

    Q: If I buy the simulator for PC will I be able to play on my Xbox when it is released? Is this an Xbox Play Anywhere title?

    A: The Play Anywhere is a new initiative by Microsoft to combine platforms of gaming, letting Xbox gamers play on PC with any first-party Microsoft Studios published
    game that is digitally purchased and vice versa. Microsoft Simulator is an XPA title.

    Q: Are there multiple editions of Microsoft Flight Simulator for sale?

    A: Yes. You can purchase the Standard, Premium, and Deluxe Edition.

    Q: Is it required to sign in to a Microsoft Account to play outside of Xbox One and Windows 10?

    A: Yes, it is a requirement.
  6. Hi Im Swat Win User

    Microsoft Flight Simulator

    You will be happy to know that a standard Xbox controller is enough to play Flight Simulator 2020 and any other game on Xbox consoles. Microsoft has yet to officially announce what accessories will work on the Xbox console version of Flight Simulator 2020. For more information on Microsoft Flight Simulator 2020, see their website.

    https://www.flightsimulator.com
Thema:

Can't purchase Microsoft Flight Simulator Standard version using my Microsoft Account balance

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