Can't purchase games

Discus and support Can't purchase games in XBoX on Consoles to solve the problem; I've been trying to buy call of duty 3 and it makes my screen go white then nothing happens. I've tried to purchase other games and it's done the same... Discussion in 'XBoX on Consoles' started by J4BBAWAck33z, Oct 16, 2016.

  1. J4BBAWAck33z
    J4BBAWAck33z Guest

    Can't purchase games


    I've been trying to buy call of duty 3 and it makes my screen go white then nothing happens. I've tried to purchase other games and it's done the same thing. I have contacted Xbox twice and they couldn't help

    :)
     
    J4BBAWAck33z, Oct 16, 2016
    #1
  2. Michaaa02
    Michaaa02 Guest
    Can't purchase games

    Try contacting Xbox Support.
     
    Michaaa02, Oct 16, 2016
    #2
  3. SLB4EVERPT
    SLB4EVERPT Guest
    Can't purchase games

    For billing related questions you will need to contact the official Xbox Support.

    To contact Xbox Support use the Phone or Microsoft Support Chat option at
    http://support.xbox.com/contact-us



    Tell them all the information and the error code to help undestand what is happening.
     
    SLB4EVERPT, Oct 16, 2016
    #3
  4. Alliance United
    Alliance United Guest

    Can't purchase games

    Hi,

    Are you getting the white screen on your console or on Xbox.com? Can you try to purchase call of duty: Black ops 3 online here: Microsoft
    Store (Black ops 3)     In addition, do you get any sort of error codes that accumulate after a while when trying to purchase something?
     
    Alliance United, Oct 16, 2016
    #4
  5. Ballermann One Win User

    Can't purchase a game.

    same problem to me, since the last days, it`s really pissed me off, I don`t know how often I tried to buy it and a few hours are gone for it! OMG

    No one got Idea to fix the problem????

    Please Microsoft fix it, thank you!
  6. Azeri XBOX King Win User

    Can't purchase a game.

    same with me.

    and it's frustrating that it happens on the period of sales...
  7. JOJOnegron Win User

    Can't purchase a game.

    I'm having the same issues! Anybody knows why? And how can I purchase the game?
  8. Alliance United Win User

    Can't purchase games

    Hi,

    Are you getting the white screen on your console or on Xbox.com? Can you try to purchase call of duty: Black ops 3 online here: Microsoft
    Store (Black ops 3)     In addition, do you get any sort of error codes that accumulate after a while when trying to purchase something?
  9. Halo Pro Win User

    Can't purchase games

    Hello Earl of Bunwich, for this type of issue you need to contact an official agent directly via phone at 18004myxbox(18004699269) so the agent can pull up your account and fix this.
Thema:

Can't purchase games

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