Can´t purchase games with credit card

Discus and support Can´t purchase games with credit card in XBoX Games and Apps to solve the problem; When I am about to buy the fifa 17, it say that "You can not process your payment". I've already tried a lot of times but it doesn`t fix... Discussion in 'XBoX Games and Apps' started by WarmedMEXICANs, Sep 27, 2016.

  1. Can´t purchase games with credit card


    When I am about to buy the fifa 17, it say that "You can not process your payment". I've already tried a lot of times but it doesn`t fix

    :)
     
    WarmedMEXICANs, Sep 27, 2016
    #1
  2. jaydub200
    jaydub200 Guest
    how do i lock my credit card so my children don"t purchase anything with my knowing!

    how do i lock my credit card so my children don"t purchase anything with my knowing!
     
    jaydub200, Sep 27, 2016
    #2
  3. xboxfelix
    xboxfelix Guest
    Credit card failed when you tried to purchase an item or add another credit card

    Common Xbox LIVE Credit Card Error Codes:

    You will see one of the following error codes whenever your payment option can't be authorized through your bank, or Xbox LIVE detects any suspicious activity, making it to prevent charges:

    • 80190821
    • 80190848
    • 8004ad43
    • 8058F041
    • 80153410
    • 8C010003
    • 80190864
    Here are some solutions you can try to resolve the problem

    Solution 1: Check your billing address

    Confirm that the billing address for your Xbox LIVE account is the same one used by your credit card company.

    If the billing address is the same for your Xbox LIVE account and your credit card company, you can try this next solution

    Solution 2: Contact your bank or financial institution

    Here are the reasons why the Xbox LIVE purchase might have failed:

    • Your credit card has not been activated
    • You have insufficient funds in your credit card
    • Your credit card does not accept online purchases or automatic billing
    • The credit card company is blocking your credit card from being used
    You should contact your bank or credit card company to confirm that the credit card is active, it has sufficient funds, and it is not being blocked for any reason.

    If you have confirmed that all these are in order, try the following solution:

    Solution 3: Try your purchase again later

    Here are some of the reasons why the Xbox LIVE purchase might be blocked:

    • Recent purchase attempts have been declined several times
    • You are using the Xbox LIVE account or payment option from an incorrect location
    • You may have a non-payment violation on your payment option, so it is being prevented from making new purchases
    Whenever there are several purchase failures, it can prevent new transactions from being processed until after a certain period. You should wait and try again after 24-48 hours.

    If the problem persists after you have waited 48 hours, try this next solution.

    Solution 4: Remove your card and try again

    If you receive error 80190864 while trying to purchase a new Xbox LIVE subscription, it means the payment option you are using has a billing decline violation against it, and you can no longer use it to sign up. If the credit card you are using has an unpaid balance for a previous subscription, you will be required to use a new credit card.

    Solution 5: Use a prepaid Microsoft Points or Membership card if available

    Another option is to buy a prepaid Microsoft Points card from a retail location and use it to make your Xbox LIVE purchases. Not all purchases allow for the use of Microsoft Points or prepaid options. Make sure that the purchase you want to make allows for the use of Microsoft points or prepaid cards.
     
    xboxfelix, Sep 27, 2016
    #3
  4. Can´t purchase games with credit card

    Store is broken, I redeemed fifa 17 code which came with my xbox one s console and it just keeps telling me to enter the code even though the game is on my console...
     
    Vantex-C0945888-6CCF-4028-970C-A166026480C6, Sep 27, 2016
    #4
  5. Hi WarmedMEXICANs!

    Please double-check your billing information over at account.microsoft.com and make sure everything is correct. Another option would be to try another payment option and seeing if that goes through as well.

    Let us know if you're still experiencing problems!
     
    Miss Ghidorah, Nov 2, 2018
    #5
  6. Miss Ghidorah Win User

    Can´t purchase games with credit card

    Hi WarmedMEXICANs!

    Please double-check your billing information over at account.microsoft.com and make sure everything is correct. Another option would be to try another payment option and seeing if that goes through as well.

    Let us know if you're still experiencing problems!
  7. Vantex-C0945888-6CCF Win User

    Can´t purchase games with credit card

    Store is broken, I redeemed fifa 17 code which came with my xbox one s console and it just keeps telling me to enter the code even though the game is on my console...
  8. LOVE MUFC Win User

    question about kinect.

    Debit Card you can use don`t need a credit card mate
  9. AngelObullets Win User

    I want to pay a suscription that has been blocked

    But i don`t have any credit card or something like that
    What pup is saying you can buy it with a PREPAID card with cash without the need for a credit card. :)
  10. Mister Beep Win User

    Bought Ryse and Xbox Live through an advertisement, haven't recieved Ryse.

    Hey MAX DVY!

    Did you purchase with a credit card, or a pre-paid code? If a pre-paid code was used, unfortunately you will not be eligible for the free game as this particular promo required an Xbox Live purchase using a credit card.

    Let us know if it was purchased on a credit card so we can take a deeper look! :)
Thema:

Can´t purchase games with credit card

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