cant purchase games pass subscription, supposedly wrong country even though both my paypal...

Discus and support cant purchase games pass subscription, supposedly wrong country even though both my paypal... in XBoX on Windows to solve the problem; is it possible to change the country in the xbox beta app? when i tried to purchase a subscribtion 4 months ago i had to set my country to USA after i... Discussion in 'XBoX on Windows' started by oyvind123, Oct 28, 2019.

  1. oyvind123
    oyvind123 Guest

    cant purchase games pass subscription, supposedly wrong country even though both my paypal...


    is it possible to change the country in the xbox beta app? when i tried to purchase a subscribtion 4 months ago i had to set my country to USA after i chose payment option

    :)
     
    oyvind123, Oct 28, 2019
    #1
  2. iareBRENDEN Win User

    cant purchase games pass subscription, supposedly wrong country even though both my paypal account and microsoft account is set to norway

  3. xxblimp Win User

    Order stuck on pending

    My subscription to game pass ultimate is pending from April 13 so I cant play online. Even though the money left my account on the 13th
  4. Tanguy Vivien Win User

    Can't pay for GamePass

    Hello,

    The Xbox Game Pass is not available in all countries. You can check this link to verify that you are eligible to the service : Xbox Supported Countries & Regions | Xbox

    Also, be sure that your account and all the platforms linked to it (Windows 10, Xbox console, etc) are all located in the same country (and with the proper time). You can access thoses settings in "Time & Language".

    Finally, be aware that a Game Pass subscription cannot be purchased via your Microsoft's credits (only with a credit card or Paypal).

    Hope it can helps, as I do not see what could possibly be wrong otherwise.
  5. Yelatsj Win User

    xbox game pass blocking you from playing the game you have bought

    Having the same exact issue but with Oblivion. Bought it last night and says I need to "renew my game pass subscription" even though I don't have game pass and I digitally purchased the game.
  6. Atomic Hash Win User

    Accused of theft and fraud

    if you think your account has been compromised you need to contact support not just paypal if you did and the game purchases were made by a family member and then you disputed it thru paypal that is marketplace theft

    Also should be noted marketplace theft doesn't prevent multiplayer access only purchasea until your suspensjon is over
    the first I knew of anything wrong was when I received 7 emails from paypal on the same day confirming purchases I supposedly made

    i hadn't used my xbox for several days so straight away disputed the purchase via paypal

    the game purchases were not made by a family member because there is only myself and my wife here , and she doesn't use xbox for anything, I'm the only person with access

    once I'd discovered and disputed the unauthorised purchases I logged into my xbox and was forced to do a password change before I could access it

    None of the games or subscriptions that i supposedly purchased have been downloaded to my console and I've had no correspondence from Xbox or microsoft until today when they said I was banned for fraud and marketplace theft

    And it should be noted that due to being accused of marketplace theft, I can no longer send messages, voice communications or access muliplayer
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