can't purchase Game Pass

Discus and support can't purchase Game Pass in XBoX Games and Apps to solve the problem; i am trying to purchase the XBOX PC Game Pass but I keep getting an error saying my the region my payment option was issued doesn't match with the... Discussion in 'XBoX Games and Apps' started by gmc-KKD, Mar 1, 2022.

  1. gmc-KKD
    gmc-KKD Guest

    can't purchase Game Pass


    i am trying to purchase the XBOX PC Game Pass but I keep getting an error saying my the region my payment option was issued doesn't match with the store region. I am trying to use PayPal and to the best of my knowledge both paypal info and windows info says US but i keep getting this error. Any help will be appreciated, thanks.

    :)
     
    gmc-KKD, Mar 1, 2022
    #1
  2. Smwutches Win User

    Forza 4

    You can't transfer ownership of digital purchases. He would need to purchase the game or Game Pass.
  3. gmc-KKD Win User

    can't purchase Game Pass

    Location, Store Region and Payment method was set to the same country...unless it reads the actual IP.

    Can I still install a specific game if it shows in the store?
  4. Francia J. Win User

    can't purchase Game Pass

    Hi KKDCustoms, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Just a friendly reminder though that your payment method, Microsoft store region, as well as your physical location, needs to match. You need to be physically located in the US as well.
  5. Francia J. Win User

    can't purchase Game Pass

    It will read your actual physical location, KKDCustoms. If you're using VPN is not recommended.

    Yes, if it's available for your region.
  6. Ricardo Lechuga Win User

    Terrible

    You can't play the games downloaded trough game pass on the account that purchased the subscription?
Thema:

can't purchase Game Pass

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