Cant purchase Game pass

Hi, supreeth125,

I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. You are having issues purchasing an Xbox Game pass sub via our website? I am happy to help and provide you with the link to the site if you have the incorrect one. Have you tried to make this purchase on other browsers, used in-private web browsing, or tried to purchase it via your mobile device. Here is the link to Game Pass; let me know if this resolves your issue. If not, we can look at other suggestions.

I hope these suggestions help! If this answers your question, please mark the thread as "Answered."

Hi DillonS2, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Can you please try to use the website in purchasing Xbox Game Pass? Or use a different device.

Make sure that the organizer on your family group is an active Microsoft account. Here you go: https://account.microsoft.com/family.

cant install your game on game pass? try these instructions: goto gamepass on pc then find game pass with video then go down and u will see the purchasing orders they are xbox game pass and gamepass ultimate if u want to play ur game then order the ultimate version it unlocks all games complete the order and try to install ur game

Account license - required to be connected to xbox live, is rather like a public license that is checked when loading a purchased game online. If you are not connected, they cant check.

Console.licenses. The rather local license, it wont require xbox live, or being Connected to it to launch the purchased game, though a connection may apply if you cant get passed the game update screen.

Hi, im playing it on Xcloud and there is no message error or something, i cant get the Online Pass for Dead Space 3 because the Xbox App told me that i cant use the Purchase Function so i search the Pass on the web site but i cant get it either