Can't purchase free game with gold

Now this problem doesn't have an error code but I don't know how else to label it:

When I try to buy "Lego Indiana Jones 2", which is currently a free game with gold, I receive the message "Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox." which doesn't make sense to me
because I am trying to get the game from my Xbox One S in the store. This problem is very annoying and I would like to get this game for my little brother before it is removed from the deals with gold. Thanks in advance

:)

 

Difference of Xbox Live Gold Membership and Xbox Live

A gold subscription allows you to play online multiplayer and access Games with Gold and Deals with Gold offers. If you don't pay with gold you have a Free (or Silver) account. You can still sign into Live to purchase content and access apps, but you can't
play online or access gold discounts.

 

Can't purchase/dopwnload free xbox 360 games with gold game

I just recently purchased xbox live gold subscription this November using my CC and it works just fine. Actually I have an existing account that also have an xbox live gold subscription but because I can't download/complete the purchase of the free xbox
360 games that comes with the gold every month I've decided to create another account. I have a US account before with an Asian unit, it doesn't have any problem with the free xbox one games but if the free xbox 360 games is not region free I can't download
it so I switched my account to Asian. But still I can't download the free xbox 360 games that comes with it every month. So thats why I created a new account with an Asian Region and purchased an xbox live gold Asian. But the problem is still I can't download
the FREE xbox 360 game. I already put a credit card details (which works perfectly fine during my purchase of the xbox live gold subscription) and also put up my paypal account. Still it doesn't allow me to download/purchase the game. The error says. "Sorry,
you cannot complete the purchase right now. Please try again later." but its already been a week for this account. (almost 6 months for my primary account which already cost me 12 free games). I've tried to ask for a refund already but they said its not possible
cause of the sales and subscription agreement something.

I hope that this can be fixed. Or just FIX your ad, "Xbox live Gold Free Xbox One Only Games". Thanks...

 

Hi there,

be sure to check if you have a valid payment option set up on your account for the region your console is connected to (it is advised that this is the country you are located in)

For Xbox 360 content it is required that a valid payment option is present, even for free content if the purchase is made on a different device then the Xbox 360. The payment option won't be charged btw.

Please check or add a payment option via
http://account.microsoft.com and try to make the purchase for the free game again on either console or xbox.com

Let us know the results