Can't purchase/download - Purchase button for all games says either Unavailable or Bundle ...

Discus and support Can't purchase/download - Purchase button for all games says either Unavailable or Bundle ... in XBoX Games and Apps to solve the problem; Title says most of it. I can access the store on Xbox one, but for some reason the purchase button on all games says either unavailable or bundle only.... Discussion in 'XBoX Games and Apps' started by CaffeinatedMilk, Dec 9, 2015.

  1. Can't purchase/download - Purchase button for all games says either Unavailable or Bundle ...


    Title says most of it. I can access the store on Xbox one, but for some reason the purchase button on all games says either unavailable or bundle only. Cannot download a single thing. Strangely enough, downloading on my 360 works just fine. Power cycled
    my xbox one and updated my payment methods, but still unable to download.

    Not really sure what else to do. I just want to give you money Microsoft... why must it be so hard? Can't purchase/download - Purchase button for all games says either Unavailable or Bundle ... :(

    :)
     
    CaffeinatedMilk, Dec 9, 2015
    #1
  2. Probadcop999
    Probadcop999 Guest
    Xbox won't let me download games

    Also the reason i can't download the games is the option is unavailable, like i go to purchase it and it doesn't pull up the confirm purchase button so i cannot click it, all it pulls up is the cancel button & the description, like it's done loading.
     
    Probadcop999, Dec 9, 2015
    #2
  3. VesperValle
    VesperValle Guest
    This War of Mine: The Little Ones cannot purchase or find/access purchase page on console or website

    For the past month, I've been waiting to purchase This War of Mine: The Little Ones on Xbox One, priced at $29.99. The game was released today, but the game's page on the console now says Bundle Only. When clicking on the Bundle Only button to take me to
    the purchase page, it goes to a black screen that says "We didn't find anything".

    When using Xbox.com to purchase the game, it shows up in search results, but trying to go to the game's page leads me to the "Oops! What happened to this page?"

    Does anyone have any idea of why, all the sudden, this game seems unavailable? I should've just pre-ordered it last night.
     
    VesperValle, Dec 9, 2015
    #3
  4. Can't purchase/download - Purchase button for all games says either Unavailable or Bundle ...

    Also having this issue. I expect it's linked to the current service issues even though Microsoft say purchase and content usage is unaffected.

    Highly frustrating.
     
    x DirtY DivA x, Dec 9, 2015
    #4
  5. Yeah, kinda my thoughts as well. Here's hoping it's working by tomorrow. Slightly comforting to learn I'm not alone though.

    Are you able to access the subscriptions page in settings by chance? I am not, I get error code 0x80bd0006.
     
    CaffeinatedMilk, Dec 9, 2015
    #5
  6. No, having the same error code there too.
     
    x DirtY DivA x, Dec 9, 2015
    #6
  7. Huh. I'd bet it's a service thing then, or maybe a glitch from some recent software update or something, if we're both experiencing the same thing. Hopefully it's addressed soon.
     
    CaffeinatedMilk, Dec 9, 2015
    #7
  8. ngocphi
    ngocphi Guest

    Can't purchase/download - Purchase button for all games says either Unavailable or Bundle ...

    Are you talking about buying 360 games on the xbox one?

    Because that's what it sounds like

    OK it's not an issue

    First and foremost you have to buy or queue 360 content from the website or 360 console an xbox one can never queue the 360 content this was stated in the announcemeng
     
    ngocphi, Dec 9, 2015
    #8
  9. No, that's not what I meant. My wording is vague however.

    I meant that downloading in general is possible on my 360, but not on my One. The game I tried downloading on my One was the new Battlefront, on the 360 it was whatever the free game is currently, the name escapes me. I was unable to download the new Battlefront,
    but my 360 had no problems downloading its game. Nonetheless, it's not a matter of backwards compatibility. I literally am unable to purchase anything at all, not a single thing, on the Xbox One marketplace, 360 game or otherwise.

    Thanks for the response, however.
     
    CaffeinatedMilk, Nov 1, 2018
    #9
  10. CaffeinatedMilk Win User

    Can't purchase/download - Purchase button for all games says either Unavailable or Bundle Only

    Huh. I'd bet it's a service thing then, or maybe a glitch from some recent software update or something, if we're both experiencing the same thing. Hopefully it's addressed soon.
  11. CaffeinatedMilk Win User

    Can't purchase/download - Purchase button for all games says either Unavailable or Bundle Only

    No, that's not what I meant. My wording is vague however.

    I meant that downloading in general is possible on my 360, but not on my One. The game I tried downloading on my One was the new Battlefront, on the 360 it was whatever the free game is currently, the name escapes me. I was unable to download the new Battlefront,
    but my 360 had no problems downloading its game. Nonetheless, it's not a matter of backwards compatibility. I literally am unable to purchase anything at all, not a single thing, on the Xbox One marketplace, 360 game or otherwise.

    Thanks for the response, however.
  12. x DirtY DivA x Win User

    Can't purchase/download - Purchase button for all games says either Unavailable or Bundle Only

    Also having this issue. I expect it's linked to the current service issues even though Microsoft say purchase and content usage is unaffected.

    Highly frustrating.
  13. CaffeinatedMilk Win User

    Can't purchase/download - Purchase button for all games says either Unavailable or Bundle Only

    Yeah, kinda my thoughts as well. Here's hoping it's working by tomorrow. Slightly comforting to learn I'm not alone though.

    Are you able to access the subscriptions page in settings by chance? I am not, I get error code 0x80bd0006.
  14. ngocphi Win User

    Can't purchase/download - Purchase button for all games says either Unavailable or Bundle Only

    Are you talking about buying 360 games on the xbox one?

    Because that's what it sounds like

    OK it's not an issue

    First and foremost you have to buy or queue 360 content from the website or 360 console an xbox one can never queue the 360 content this was stated in the announcemeng
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Can't purchase/download - Purchase button for all games says either Unavailable or Bundle ...

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