Cant purchase Destiny 2 with my european bank account?

QuickJoey160421 · Aug 31, 2017

error code is:

TH3vjeMylUuEVkCS.23.15

2017/08/31 - 19:23:26 UTC

i live in europe, could this be because i have no USD on my account? region issue?

:)

kingWADEski · Aug 31, 2017

Completely Outraged

can someone please explain to me why your "community manager" "ryo" just told me in online chat that he cant refund my copy of Destiny 2 even though i am eligible for refund as per YOUR TERMS OF USE. He said they cant process any refunds for destiny at this
time because it is pending update. WELL AFTER THEY UPDATE THEY WILL FIX THE ACHIEVE AND I WONT GET A REFUND. MICROSOFT ANSWER FOR YOUR CRIMES I AM 1 STEP AWAY FROM BUYING A PS4.

Oh. And also he directed me to microsoft legal department, suggested i dispute the purchase with my bank, and failed to disclose supervisor contact info. All of these "solutions" are completely unacceptable from a customer service standpoint.

tubby1690 · Aug 31, 2017

Error code pbr9042

Cant purchase anything using my bank card get the error code pbr9042 any1 got a fix

WPAK · Sep 4, 2017

Hi there,

purchasing errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at

http://billing.microsoft.com
and also check http://account.microsoft.com/services

for any outstanding amount issues, these need to be sorted prior to being able to purchase items.

After that try to purchase the game on xbox console and/or via xbox.com/redeemcode

Also check that the Xbox Live account, payment option and the console all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at http://support.xbox.com/contact-us
they can do a more indepth look into this issue.

WPAK

Hi there,

purchasing errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at

http://billing.microsoft.com
and also check http://account.microsoft.com/services

for any outstanding amount issues, these need to be sorted prior to being able to purchase items.

After that try to purchase the game on xbox console and/or via xbox.com/redeemcode

Also check that the Xbox Live account, payment option and the console all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at http://support.xbox.com/contact-us
they can do a more indepth look into this issue.

Joel Stock

I'm trying to play my xbox game on my laptop. I installed Destiny 2 on my PC but cant access all the expansions that ive purchased and installed on my xbox.

DrivableBeast35

Cyprus is just a tax haven - Hence their purchase there of a bank as well. It probably also doesn't hurt in terms of getting around U.S. and European sanctions on Russian companies following Russia's illegal military attack on Ukraine.

Wishcatcher

Hi,

Go to Xbox.com , sign in with your account , search destiny 2 forsaken add on ( you need at least destiny 2 base game with the 2 first add-ons already installed on your Xbox and purchased
with your account ) , then click on purchase, if there is some money on your Windows account, it will be automaticaly used.

Regards

Frathos

Destiny 2 has a confusing amount of choices in the Microsoft Store, are you absolutely sure you purchased the correct package? According to this URL, the Destiny 2 Digital Deluxe Edition appears to include everything available so you should be able to play
the new content:

https://www.microsoft.com/en-ca/p/destiny-2-forsaken-digital-deluxe-edition

Log into your Microsoft Account and double check your purchase history to confirm that you purchased the correct Destiny 2 package.

Cant purchase Destiny 2 with my european bank account?