Can't purchase backwards compatible games

Discus and support Can't purchase backwards compatible games in XboX Insiders to solve the problem; Foe the past 2 weeks I have been trying to purchase backwards compatible games and I receive the following error message: "Sorry Your purchase cannot... Discussion in 'XboX Insiders' started by /u/MKemet, Jun 1, 2020.

  1. /u/MKemet
    /u/MKemet Guest

    Can't purchase backwards compatible games


    Foe the past 2 weeks I have been trying to purchase backwards compatible games and I receive the following error message:

    "Sorry

    Your purchase cannot be completed at this time. Please try again."

    I contacted support and they were unable to resolve the issue, anyone encountered the issue before?

    submitted by /u/MKemet
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    /u/MKemet, Jun 1, 2020
    #1
  2. Kudiz Win User

    Purchase The Orange Box

    Thanks, but i'm sure the game is backwards compatible, it also is Xbox One X enhanced and there are people still playing on the new consoles X/S. I didn't search through the list, but i can tell you that it is 100% backwards compatible. I only can't purchase it from the Store/marketplace, i click the "confirm" button at the end of transition but nothing happen.. they should take it out of marketplace, because it says "19,99€" but i can't do anything. Other games i can't purchase don't show the price, this one does! Backwards compatible or not!
  3. CrazY1985 Win User

    cannot buy anything from the microsoft store even though i have money.

    Backward compatible titles can't be purchased with prepaid cards.

    You'll need a creditcard or paypal for these kind of purchases.
  4. Smwutches Win User

    IL-2 Birds of Prey on XBox One

    That game is not currently backwards compatible so it can't be played on the One. You can find a list of backwards compatible games here
  5. Smwutches Win User

    I bought a Xbox Gift Card and for some reason my Xbox One isn't letting me choose my Microsoft Store Account to buy games

    Are you trying to buy One games or backwards compatible games? The Microsoft account balance cannot be used to purchase backwards compatible content on the One.
  6. Smwutches Win User

    How to buy Oblivion for xbox one x ?

    The One store/website have never been updated to work with the currency system for backwards compatible content. The only way to purchase backwards compatible games with the funds on your account is through a 360 console.

    Oblivion is backwards compatible so it will work on the One X. You can view a list of backwards compatible games at https://www.xbox.com/xbox-one/backward-compatibility/available-games
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Can't purchase backwards compatible games

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