Can't purchase backwards compatible games on the Xbox Store

Discus and support Can't purchase backwards compatible games on the Xbox Store in XBoX Games and Apps to solve the problem; So, I just purchased the Xbox One S last night and was so excited to be able to play a bunch of old titles on there. Found Saints Row: The Third, went... Discussion in 'XBoX Games and Apps' started by UnhookedBow6185, Nov 24, 2017.

  1. UnhookedBow6185
    UnhookedBow6185 Guest

    Can't purchase backwards compatible games on the Xbox Store


    So, I just purchased the Xbox One S last night and was so excited to be able to play a bunch of old titles on there. Found Saints Row: The Third, went to buy it, keeps saying "Can't complete this purchase". That happens with every backwards game title on
    the store. Even games from the original Xbox. I know it's not a payment issue, because I'm able to buy Xbox One games no problem.

    Anyone else having this issue with trying to purchase backwards compatible games in the Xbox Store on your console?

    :)
     
    UnhookedBow6185, Nov 24, 2017
    #1
  2. FatedSnail94377
    FatedSnail94377 Guest
    In India am not able to buy Call of Duty black ops from Xbox.com to play in Xbox one

    I don't have xbox 360.Only having a Xbox One. Many backward compatible games are available to buy in Xbox Backward compatible store from xbox one.But some games are not available like Call of Duty black ops. Whenever I am going to purchase it from store
    it's saying u 've to buy it from xbox.com or from xbox 360.But some games are not available to purchase in xbox.com from INDIA like call of duty black ops.So we are not enjoying some backward compatible game to purchase from India from Xbox.com.Why should
    I suffer for that?? MS make backward compatible games purchasable from any store.It;s really disgusting .....thnks in advance for a suitable solution...ASAP
     
    FatedSnail94377, Nov 24, 2017
    #2
  3. mounir81
    mounir81 Guest
    Castle of Illusion Starring Mickey Mouse on Xbox One?

    Thanks for your answer. So if I buy the game I can download it on my Xbox One despite I can't find it on Xbox One store? I think if the game is backward compatible it would also be available in the Xbox One store. Or am I wrong?
     
    mounir81, Nov 24, 2017
    #3
  4. onyxishere
    onyxishere Guest

    Can't purchase backwards compatible games on the Xbox Store

    Sorry to hear it. Please try searching for the titles in the 360 section of the store instead of the Xbox One. So long as the games are available in your region there should be no further issues with purchasing the content from that section.
     
    onyxishere, Nov 24, 2017
    #4
  5. UnhookedBow6185
    UnhookedBow6185 Guest
    Should I search for it on the console or the Microsoft site? I can’t even purchase it from the site. What would happen if I deleted the card on file, and re-tried it? Would it ruin any subscriptions I have with that card? Game Pass, Live Gold, etc?
     
    UnhookedBow6185, Nov 24, 2017
    #5
  6. Ishan8123
    Ishan8123 Guest
    Hey, could you try purchasing it from the Xbox website instead?

    It should pop up in the ready to install section after that!

    Hope this helps!Can't purchase backwards compatible games on the Xbox Store :)
     
    Ishan8123, Nov 2, 2018
    #6
  7. Obsessive Power Win User

    Just wondering

    Hi,

    Backwards compatibility is built into the Xbox One at a hardware and software level, it can't be removed.

    If you are unable to purchase games via the Xbox Store it's likely due to an issue with billing. I don't believe Xbox 360 games can be purchased on an Xbox One with account currency, you'll need either a Debit Card/Credit Card or PayPal to purchase these
    titles. Backwards compatible games can also be purchased via the Xbox website.

    Note: You don't need to buy backwards compatible games on the Store, you can also use original Xbox 360 discs. You'll still need to be connected to Live to download the Update (which is actually the game) in order to play them. The same applies to original
    games on the list.

    So, if you used to own an Xbox 360, own any disc games that are on the backwards compatibility list, you'll be able use these on your Xbox One.

    Hope that helps.
  8. Kudiz Win User

    Purchase The Orange Box

    Thanks, but i'm sure the game is backwards compatible, it also is Xbox One X enhanced and there are people still playing on the new consoles X/S. I didn't search through the list, but i can tell you that it is 100% backwards compatible. I only can't purchase it from the Store/marketplace, i click the "confirm" button at the end of transition but nothing happen.. they should take it out of marketplace, because it says "19,99€" but i can't do anything. Other games i can't purchase don't show the price, this one does! Backwards compatible or not!
  9. Smwutches Win User

    How to buy Oblivion for xbox one x ?

    The One store/website have never been updated to work with the currency system for backwards compatible content. The only way to purchase backwards compatible games with the funds on your account is through a 360 console.

    Oblivion is backwards compatible so it will work on the One X. You can view a list of backwards compatible games at https://www.xbox.com/xbox-one/backward-compatibility/available-games
  10. Smwutches Win User

    Backwards compatibility Xbox one s all digital

    If you have any specific questions, it would be best to ask those.

    If you've already purchased any games that are backwards compatible, they'll show as ready to install in your library in your Games and Apps. If you previously played them on a 360 and stored your save on the cloud, your save will be there when you start
    to play the game.

    If you're looking to purchase backwards compatible games, you would do so the way you purchase One games through the Xbox store. You cannot use a Microsoft account balance to purchase backwards compatible games through the One, so you would need to use a
    credit card or Paypal to make the purchase.

    You can find a list of games that are backwards compatible at https://www.xbox.com/en-US/xbox-one/backward-compatibility?xr=shellnav
  11. steeledwand7664 Win User

    Would like to transfer Microsoft balance from my son's account to mine. How do I do that?

    The one thing that was not answered for you and this is assuming that the game is a 360 backwards compatible game and you are trying to do this on a xbox one is this.

    The ONLY way to use MS account currency to purchase anything backwards compatible would be to do it directly on a xbox 360 itself you can not use MS account currency to purchase backwards compatible items on a xbox one or on the MS store online.
Thema:

Can't purchase backwards compatible games on the Xbox Store

Loading...

  1. Can't purchase backwards compatible games on the Xbox Store - Similar Threads - Can't purchase backwards

  2. I need a receipt for purchase on 25/1/25 can't find it anywhere

    in XBoX on Consoles
    I need a receipt for purchase on 25/1/25 can't find it anywhere: I need a receipt for purchase on the 25/1/25. Can't find it anywhere. Help ba6886aa-a82b-4192-a561-c26e9d19231e

  3. Why can't I purchase Minecraft?

    in XBoX on Windows
    Why can't I purchase Minecraft?: Whenever I go to the checkout and finalize the payment, it says this: ''We’re having trouble processing your payment, and we’d like to get it sorted out.'' Why can't I purchase Minecraft?...

  4. Can't purchase robux

    in XBoX on Windows
    Can't purchase robux: Every time I try to buy robux from the Roblox app from the microsoft store, it just shows a semi-transparent black screen and nothing else, my balance is expiring soon and I don't want it to go to...

  5. I purchased Sea of Thieves back in 2022 but now I can't find the copy.

    in XBoX Games and Apps
    I purchased Sea of Thieves back in 2022 but now I can't find the copy.: I could find the purchase in my history but it did say I paid 0,00 for it. Maybe it was a special offer? I do have a sea of thieves account when I go to their website but no game it attached to...

  6. I can't make purchases on the marketplace for minecraft bedrock pc edition

    in XBoX Games and Apps
    I can't make purchases on the marketplace for minecraft bedrock pc edition: Whenever i go to make a purchase on the marketplace, i enter my card details and whatnot and then it just gets stuck on a loading screen, i've tried to attach an image but i wasnt able to....

  7. Can't purchase Minecraft as a gift

    in XBoX Games and Apps
    Can't purchase Minecraft as a gift: I'm trying to purchase Minecraft for my son. On his account he requested permission, on my account I clicked to "Accept" and then complete the purchase. It then says: "We’re having trouble...

  8. I purchased a kingpin pickaxe in mincraft prisons for $19.95 and I can't find it anywhere....

    in XBoX Games and Apps
    I purchased a kingpin pickaxe in mincraft prisons for $19.95 and I can't find it anywhere....: I purchased the pickaxe in the market place, and the money is out of my account. But I cannot find it in my inventory or anything. Can someone help? 2441f0e3-5bcd-4b55-bbc1-1e61ee2b91da

  9. Can't make ingame purchases black window pops up for bank app autorization and won't load...

    in XBoX Games and Apps
    Can't make ingame purchases black window pops up for bank app autorization and won't load...: Hello, I recently returned back to play Modern Combat 5, but I am having problem with ingame purchases first purchase was okey without any problems but when i tried to buy ingame currency second...

  10. Why can't I purchase Minecraft as a gift for a friend?

    in XBoX Games and Apps
    Why can't I purchase Minecraft as a gift for a friend?: I've tried all your automated help garbage. I have funds in my account, I'm signed in, and my payment info is correct. I've tried like 10 times now and it keeps giving me an error; telling me to...