Can't purchase anything? (Privacy settings bug)

Discus and support Can't purchase anything? (Privacy settings bug) in XBoX Games and Apps to solve the problem; Hello, so I've been trying to get DLC for Minecraft on my Xbox One, which I had bought previously on the 360, and so it's a free download. However,... Discussion in 'XBoX Games and Apps' started by FutureHeisman25, Sep 21, 2014.

  1. FutureHeisman25
    FutureHeisman25 Guest

    Can't purchase anything? (Privacy settings bug)


    Hello, so I've been trying to get DLC for Minecraft on my Xbox One, which I had bought previously on the 360, and so it's a free download. However, whenever I try to download it, it tells me, "Change your settings to allow purchases." Numerous times, I've
    gone on the parent account and change my settings to allow purchases, or even changing it to "nothing" and back to "anything", but still I've had no luck. This is really exasperating, and I chatted with a Support member for a hour or so and didn't have any
    luck.

    :)
     
    FutureHeisman25, Sep 21, 2014
    #1
  2. VanguardEternal
    VanguardEternal Guest
    Account Privacy settings bug

    Hey guys , I have a problem.

    My privacy settings is custom and I have blocked my achievements and games so that my friends can't find what my recently played game is while I'm appearing offline. Peer pressure , you know. It was fine and all good with the new xbox experience during the
    launch of gears of war 2 , but until the next dashboard update with the facebook and twitter integration. Now since this dasboard update and the all new metro interface dashboard update a year or so back , my friends or anyone on LIVE can't see my profile
    ( motto, personal picture, name, bio, and location ). This is quite interesting because I have set my profile viewing to public since I created it.



    I heard there's a 2013 dashboard update in the works to be released this fall , to coincide with the release of the Xbox One and both these systems to look similar with the Windows 8 Metro interface as home screens. I hope you guys notice this and fix it
    by then.



    Thank you.
     
    VanguardEternal, Sep 21, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Privacy settings

    Sorry to hear you're having issues. You should be able to change your purchase settings from this link

    account.xbox.com/Settings
     
    onyxishere, Sep 21, 2014
    #3
  4. FutureHeisman25
    FutureHeisman25 Guest

    Can't purchase anything? (Privacy settings bug)

    A response would be appreciated. Please help me out guys.
     
    FutureHeisman25, Sep 21, 2014
    #4
  5. BobMcFly247
    BobMcFly247 Guest
    Habe you checked your account settings if they have proper billing and payment information? Because even if it is a free download you need to have this options configured.
     
    BobMcFly247, Nov 1, 2018
    #5
  6. FutureHeisman25 Win User

    Can't purchase anything? (Privacy settings bug)

    A response would be appreciated. Please help me out guys.
  7. BobMcFly247 Win User

    Can't purchase anything? (Privacy settings bug)

    Habe you checked your account settings if they have proper billing and payment information? Because even if it is a free download you need to have this options configured.
  8. Mister Cerb Win User

    Account Privacy settings bug

    Hey there Vanguard!

    I'm sorry to hear you're having issues getting your profile privacy settings to reflect properly. Let's see if we can help get things sorted for you.

    The first thing I suggest would be redownloading your profile. To do that:


    Once that finishes, check and see if your privacy settings are still keeping your friends from being able to see your profile.

    Let us know how that goes and we'll work with you from there! ^_^
  9. Chris21ce Win User

    Xbox Privacy Settings are Bugged

    Depends if Microsoft are aware of this bug. I would try emailing them to alert them so they can get this problem resolved faster.
  10. InexactJester0 Win User

    Xbox Privacy Settings are Bugged

    wow. nice job finding that!
Thema:

Can't purchase anything? (Privacy settings bug)

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