Can't purchase anything on console, website and smartglass fine.

Discus and support Can't purchase anything on console, website and smartglass fine. in XBoX Games and Apps to solve the problem; I've got an issue where I can not purchase anything on my console, not even free items. It all works fine on the website and on smartglass but when I... Discussion in 'XBoX Games and Apps' started by Charmamba, Dec 19, 2014.

  1. Charmamba
    Charmamba Guest

    Can't purchase anything on console, website and smartglass fine.


    I've got an issue where I can not purchase anything on my console, not even free items. It all works fine on the website and on smartglass but when I attempt to get anything for the first time on the console I get an error

    C49C0A7B-F3CD-47FC-ABFE-C3E8ECE3535

    I've deleted all payment info and added it again but no difference.

    :)
     
    Charmamba, Dec 19, 2014
    #1
  2. onyxishere
    onyxishere Guest
    DlLC on xbox.com?

    I can't speak for purchasing items on smartglass. However, DLC is available for purchase on the Xbox One console. Simply go to the game you have, DR3, and scroll to the right to see what DLC is available.

    I haven't been able to find anything on the website either though
     
    onyxishere, Dec 19, 2014
    #2
  3. Jason Lazette
    Jason Lazette Guest
    DlLC on xbox.com?

    Where would I find DLC to purchase from the website on xbox one games? I've purchased DR3 and want to purchase additional content, but can't find it. Also, is it possible to purchase DLC through smartglass if I'm not connected to my console and away from
    home?
     
    Jason Lazette, Dec 19, 2014
    #3
  4. Charmamba
    Charmamba Guest

    Can't purchase anything on console, website and smartglass fine.

    Still chasing some support on this one guys.
     
    Charmamba, Dec 30, 2014
    #4
  5. Charmamba
    Charmamba Guest
    Starting to think I'm being ignored on this, it was fixed for a little while but now happens again. Support on Twitter haven't responded and I've had no help in here... It's console based as well as my partners account can't purchase either.
     
    Charmamba, Nov 1, 2018
    #5
  6. Charmamba Win User

    Can't purchase anything on console, website and smartglass fine.

    Starting to think I'm being ignored on this, it was fixed for a little while but now happens again. Support on Twitter haven't responded and I've had no help in here... It's console based as well as my partners account can't purchase either.
  7. Charmamba Win User

    Can't purchase anything on console, website and smartglass fine.

    Still chasing some support on this one guys.
  8. onyxishere Win User

    DlLC on xbox.com?

    I can't speak for purchasing items on smartglass. However, DLC is available for purchase on the Xbox One console. Simply go to the game you have, DR3, and scroll to the right to see what DLC is available.

    I haven't been able to find anything on the website either though
  9. Smwutches Win User

    Can I purchase games without xbox one?

    You can make the purchase via the website or Smartglass app.
  10. Konshus Win User

    I can't buy anything using the money on my MS account!!

    I'm having a similar problem. I can purchase from my console just fine, but I can't use my credit on the website. Why is that?
Thema:

Can't purchase anything on console, website and smartglass fine.

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