cant purchase a gold membership

Discus and support cant purchase a gold membership in XBoX Sales and Promo to solve the problem; Cant buy a gold membership,i press join then next,then it ask for my credit info but after i enter it,it saves then instantly sends me back to the... Discussion in 'XBoX Sales and Promo' started by Trismegistus873, Feb 5, 2020.

  1. cant purchase a gold membership


    Cant buy a gold membership,i press join then next,then it ask for my credit info but after i enter it,it saves then instantly sends me back to the beginning asking for my credit card info again, i don't get a rejection of payment notice or a confirmation
    its really frustrating can anyone pls help

    :)
     
    Trismegistus873, Feb 5, 2020
    #1
  2. Bandido1508 Win User

    cant purchase a gold membership

    Easiest solution for that go to Walmart or Walmart.com and get a subscription card there, if you do this online you will get a code within hours to your email.
  3. Smwutches Win User

    cant purchase a gold membership

    Try making the purchase on the console (if you're not already) or try clearing your browser's cookies/cache or try another browser. If it still gives you issues, you'll want to contact support and speak to billing. http://support.xbox.com/contact-us
  4. Smwutches Win User

    cant purchase gold membership

    That code means you have some sort of billing violation on your account. Go to
    https://billing.microsoft.com and make sure all of your information is correct and up to date. If you can't fix it there, you'll need to call support and talk to billing.
  5. Trismegistus873 Win User

    cant purchase a gold membership

    I think its to do with my bank, i went into my acct and re-entered my info and then i got a message saying my bank wouldn't authorize the use,so I'll probably have to talk to my bank and tell em to authorize it. I will post again when i get more info and
    hopefully have this addressed, thanks for everyone's advice.
  6. freerunninglou9 Win User

    cant purchase a gold membership

    Good luck hope u get this sorted
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cant purchase a gold membership

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