Can't purchase a backward compatible game?

Discus and support Can't purchase a backward compatible game? in XBoX Games and Apps to solve the problem; So I asked my brother in USA to buy me The Elder Scrolls IV: Oblivion for €15 / $15 with his card. He gave me the details and they were correct.... Discussion in 'XBoX Games and Apps' started by XxProRawBevxX, Jan 28, 2017.

  1. XxProRawBevxX
    XxProRawBevxX Guest

    Can't purchase a backward compatible game?


    So I asked my brother in USA to buy me The Elder Scrolls IV: Oblivion for €15 / $15 with his card. He gave me the details and they were correct. Whenever I buy it it just says "Sorry your purchase cannot be completed, try again later". I really want to play
    it is there anything I can do?

    :)
     
    XxProRawBevxX, Jan 28, 2017
    #1
  2. CrazY1985
    CrazY1985 Guest
    cannot buy anything from the microsoft store even though i have money.

    Backward compatible titles can't be purchased with prepaid cards.

    You'll need a creditcard or paypal for these kind of purchases.
     
    CrazY1985, Jan 28, 2017
    #2
  3. Julian_
    Julian_ Guest
    Can't purchase Backward compatible game

    Hi! Have you made sure that you have selected your region on the website? Do you receive the same error on your Xbox? Is there any error code or message you are receiving?
     
    Julian_, Jan 28, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Can't purchase a backward compatible game?

    Hey there XxProRawBevxX,

    Sorry to hear about the issue with purchasing The Elder Scrolls IV: Oblivion. Where are you physically located currently? Does your account match the region? Is your console also connecting to Xbox Live within that region? Those are all important factors
    in purchasing Xbox 360 titles on Xbox One and could be the cause of this error.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Jan 30, 2017
    #4
  5. Kudiz Win User

    Purchase The Orange Box

    Thanks, but i'm sure the game is backwards compatible, it also is Xbox One X enhanced and there are people still playing on the new consoles X/S. I didn't search through the list, but i can tell you that it is 100% backwards compatible. I only can't purchase it from the Store/marketplace, i click the "confirm" button at the end of transition but nothing happen.. they should take it out of marketplace, because it says "19,99€" but i can't do anything. Other games i can't purchase don't show the price, this one does! Backwards compatible or not!
  6. CrazY1985 Win User

    cannot buy anything from the microsoft store even though i have money.

    Backward compatible titles can't be purchased with prepaid cards.

    You'll need a creditcard or paypal for these kind of purchases.
  7. Smwutches Win User

    IL-2 Birds of Prey on XBox One

    That game is not currently backwards compatible so it can't be played on the One. You can find a list of backwards compatible games here
  8. Smwutches Win User

    I bought a Xbox Gift Card and for some reason my Xbox One isn't letting me choose my Microsoft Store Account to buy games

    Are you trying to buy One games or backwards compatible games? The Microsoft account balance cannot be used to purchase backwards compatible content on the One.
  9. Smwutches Win User

    How to buy Oblivion for xbox one x ?

    The One store/website have never been updated to work with the currency system for backwards compatible content. The only way to purchase backwards compatible games with the funds on your account is through a 360 console.

    Oblivion is backwards compatible so it will work on the One X. You can view a list of backwards compatible games at https://www.xbox.com/xbox-one/backward-compatibility/available-games
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Can't purchase a backward compatible game?

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