Can't purchase 360 games at all

SunsetStreek · Jun 13, 2016

On Xbox One, Xbox 360, or even the online store it isn't letting me purchase any of them

:)

WT9009 · Jun 13, 2016

Can't update Games at all

Hello for some odd reason my profile can no longer download updates for games every time I try to it says I am disconnected from xbox live and then get an error message with the error code 4467-0000-D080-0200-8015-000A according to the error search on xbox
support it's due to account/license validation.

I tried deleting and re downloading my profile and nothing, I even tried a license transfer and still won't work, and I cleared the system cache.

Thing is I tried my brothers profile and his profile works and can update games. I tried my dads profile and his is experiencing the same issues and we just recently recovered his profile.

So I am a bit confused on why none of the games are not getting updated on my profile or my dads. He also gets the same 4467-0000-D080-0200-8015-000A error. Like I said my brothers account is just fine and updated games with his.

If I have to create a brand new account, somewhat going to be a bit mad truthfully. Bought a bunch of games with this accoeven unt and switched most of my games from actual disks to on demand but hopping this can get fixed in all honesty.

I have even tested the connection and all is fine and like I said my brother can download the updates. So it truly doesn't make any sense. Also most of the games on the Xbox are under my account.

WT9009 · Jun 13, 2016

Can't update Games at all

Sorry for the double post in all honesty wouldn't let me edit and forgot there was a time limit for editing posts lol.

Anyway forgot to include I am on the xbox 360 and the few disc games I own won't update at all either. Still the same exact error message.

I can even connect to xbox live and play online. Also it's not the HDD just redownloaded a game this morning and all is fine & my brothers account is still working perfectly fine go figure lol. Guessing I just might end up with me creating a new account
in all honesty. Have even browsed and googled the issue and not much comes up. Have already tried doing most of the suggestions I found on google and none have worked.

Smwutches · Jun 13, 2016

What happens when you try to make a purchase?

Emily V.

Hi Emily!

By any chance are you trying to use the credit on your Microsoft account? If so, I would like to let you know that you can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.

I don't own an Xbox 360. Does this mean I can't purchase the game at all?

MrSh4W

Same here, can't do a license transfer, only purchased a 360 so I can keep my delisted xbla games, Microsoft support haven't got a clue, and all links to the migration tool have gone, looks like the 360 is slowly being phased out now, that means without a transfer of licenses all my games I've purchased will just be trial versions 😡

steeledwand7664

Another thing to look at.

You have the list of games that were offered with the games with gold for the 360 and I assume the dates also.

Even though these were free games with gold they would still show up in your order history at account.microsoft.com you can just go there and look at the dates for the purchases to see if they were purchased/redeemed during that period.

Smwutches

Yeah, there used to be a web-based list (on the same page as the One list actually). They quietly removed it so no one really knows why. I miss it.

Smwutches

Games with Gold purchases do not show in your transaction history on the billing site.

Can't purchase 360 games at all