Cant power on console using xbox one button on controller

Discus and support Cant power on console using xbox one button on controller in XBoX on Consoles to solve the problem; ive had my new xbox one for about 4 days now and ive ran into a lot of trouble with the xbox button on the controller. it seems glitchy to me and i... Discussion in 'XBoX on Consoles' started by CabbDriver, Jun 29, 2014.

  1. CabbDriver
    CabbDriver Guest

    Cant power on console using xbox one button on controller


    ive had my new xbox one for about 4 days now and ive ran into a lot of trouble with the xbox button on the controller. it seems glitchy to me and i think it has a design flaw. for example, ive noticed that you can click the button and sometimes its unresponsive
    and wont do anything. it seems that i have to press the button firmly to avoid it misinterpreting what i actually want it to do. sometimes ill press and hold it and itll completely bypass the option menu to shut down console/turn off controller and just straight
    up turn off the controller and leave that menu up. other times ill press the button and it will make a certain sound that usually plays when youre in an app and double tap the xbox button to use the snap feature, so it thinks i double tapped the button when
    im actually only pressing it once.

    the most clear and obvious problem, however, is that when my console is powered off but set to the instant-on mode i can not power on my console using the controller. i press and hold the xbox button, it starts to flash for a few seconds, then it illuminates
    solid but the console does not power on. after this if i go and manually power on the console by pushing the button on the console itself the controller will sync up automatically and work fine. while the console is set to the energy saver setting i can power
    it up using the controller with no problems.

    i called tech support and spent about 2 hours on the phone with them and they have no idea whats wrong.

    :)
     
    CabbDriver, Jun 29, 2014
    #1
  2. x24hrs2livex
    x24hrs2livex Guest
    "Xbox on" feature useless?

    I dont even understand why one would think Xbox On would turn on the controller. When you power on the console using the button on the console does the controller turn on? Also wouldn't the controller would need to have a built in mic to power it on with
    your voice?
     
    x24hrs2livex, Jun 29, 2014
    #2
  3. Belerephont
    Belerephont Guest
    Xbox one X power issues

    I have 2 issues with the console (Xbox one X):

    1) When I plug in the console to power pressing the controller button will power it up (as it should). After the first time, the controller button will never power it up again (unless I unplug and plug back into power the console). Every next time I can
    only power the console up using the power button on the console (controller won’t power it up).

    2) Ofter when I exit and quit a game (using the controller button and select quit on the drop down menu) the consolle will shutdown instantly right after I quit the game. This does not happen every time but quite often.

    What should I do?
     
    Belerephont, Jun 29, 2014
    #3
  4. Cant power on console using xbox one button on controller

    but powering on your console using ur controller , is it possible? Can some body verify this.

    Either i have to use my voice command or press the button on the console to power it ON.

    To turn of yes i can tap on the xbox controller(White glowing buttion) and it gives an option to power off controller or console.
     
    Deepak J Nair, Jun 29, 2014
    #4
  5. onyxishere
    onyxishere Guest
    Yes, you can turn on the console using the center button on the controller.

    OP - having you updated the controller? If not, hook it up using a USB cable then head to Settings and find the option to update it.

    You can also try syncing the controller using the sync buttons. One at the front of the controller and the one on the console on the left side just in front of the USB port.

    Let me know if either of those work. If they don't then you may need to replace the controller. You can either try doing it at the store you purchased the console through or by setting up a replacement on support's repair page.

    http://myservice.xbox.com/

    Good luck.
     
    onyxishere, Jun 30, 2014
    #5
  6. Hi Cabb,

    Could you please let me know which OS version you are running in the console?

    Are you in the developer preview program?

    The reason being while i was going thru Early Update Access Forum i saw a update from the program managers.- Which reads-- In case if you are a part of the program could you please let them know?

    -------------------

    KNOWN ISSUES

    You may be unable to power on your Xbox One via the Xbox button on the controller or the power button on the console. If you experience this issue, please let us know via a post on the forums. In the meantime, you should be able to work around this by unplugging
    your power supply from the console for 60 seconds, then reconnecting.

    -----------------
     
    Deepak J Nair, Oct 31, 2018
    #6
  7. Deepak J Nair Win User

    Cant power on console using xbox one button on controller

    Hi Cabb,

    Could you please let me know which OS version you are running in the console?

    Are you in the developer preview program?

    The reason being while i was going thru Early Update Access Forum i saw a update from the program managers.- Which reads-- In case if you are a part of the program could you please let them know?

    -------------------

    KNOWN ISSUES

    You may be unable to power on your Xbox One via the Xbox button on the controller or the power button on the console. If you experience this issue, please let us know via a post on the forums. In the meantime, you should be able to work around this by unplugging
    your power supply from the console for 60 seconds, then reconnecting.

    -----------------
  8. onyxishere Win User

    Cant power on console using xbox one button on controller

    Yes, you can turn on the console using the center button on the controller.

    OP - having you updated the controller? If not, hook it up using a USB cable then head to Settings and find the option to update it.

    You can also try syncing the controller using the sync buttons. One at the front of the controller and the one on the console on the left side just in front of the USB port.

    Let me know if either of those work. If they don't then you may need to replace the controller. You can either try doing it at the store you purchased the console through or by setting up a replacement on support's repair page.

    http://myservice.xbox.com/

    Good luck.
  9. Deepak J Nair Win User

    Cant power on console using xbox one button on controller

    but powering on your console using ur controller , is it possible? Can some body verify this.

    Either i have to use my voice command or press the button on the console to power it ON.

    To turn of yes i can tap on the xbox controller(White glowing buttion) and it gives an option to power off controller or console.
  10. DG1993 Win User

    Xbox One S Controller Does Not Turn On Console. Also, Controller Remains On After Turning Console Off

    Hi, power the xbox and controller on, then press and hold the power button on the xbox for 10 seconds.

    When the xbox powers off pull the power cord out of the back of the xbox and wait two minutes. Reconnect the power cord and press the power button on the xbox to power it on. Power on the controller and then try using the controller to power on/off the xbox.
    This solution worked. Thank you!

    For anyone else reading having this issue, I still had to re-sync the controller after going through the above process, in order to solve that problem. After turning on the Xbox one with the power button sync it the normal way by hitting the sync button
    on the front of the Xbox One S, and then holding the sync button on top of the controller. Thereafter, the guide button on the controller will power on the console.

    However, the above solution did immediately fix the fact that the controller wouldn't turn off when I powered the console off.
  11. val7x Win User

    Controle

    Hello! for controller troubleshooting follow this link : https://support.xbox.com/en-CA/xbox-one/controllers/wireless-controller-solution

    Or, If the controller might have been bricked and you have an Xbox One, you can try this method that has worked for some people including me:

    - Power down the Xbox One by holding the power-button down for 7 seconds (Until it powers off)

    - Unplug the Xbox One power-brick from the wall for 5 minutes, to be sure there everything is 100% discharged.

    - Plug the controller into one of the Xbox One USB ports. (preferably one of the back USB ports). Make sure nothing else is plugged in.

    - Try to turn on the Xbox using the controller's button. If it doesn't work, turn on the Xbox One using the console's power button.

    - While the Xbox One is booting up, try to turn on the controller by pressing the controller's Xbox button. (I tried about every 2 seconds)

    The controller turned on after I hit the Xbox button the 3rd time for me while the console was booting up. If it turns on and works, head to the Xbox Accessories app on the console and it should be on the latest controller firmware.

    Let us know if this worked for you :)
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Cant power on console using xbox one button on controller

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