Can't Play

Discus and support Can't Play in XBoX Games and Apps to solve the problem; Purchased "V for Vendetta" (its currently on sale!) Got the confirmation email from the microsoft store. Tried to play and 3 times got the "Can't... Discussion in 'XBoX Games and Apps' started by awill35, Jan 24, 2021.

  1. awill35
    awill35 Guest

    Can't Play


    Purchased "V for Vendetta" (its currently on sale!) Got the confirmation email from the microsoft store.

    Tried to play and 3 times got the "Can't Play" message stating...

    "Can't play because we can't check usage rights. Make sure your devices's clock and time zone are set correctly, then try again.

    0x8004b897"

    To get the typical stuff out of the way that other people ask...

    I'm using an xbox one x.

    Yes, I am signed in.

    I am trying to stream.

    Yes the date and time zones are correct.

    Performed "full shutdown"... waited a minute... started console back up.

    Attempted playing other movies. No Concerns or issues.

    Internet connection is running well. (Just downloaded the cyberpunk 16gb update real quickly.)

    Restarted console after cyberpunk update was complete

    Yes checked clock once again. Date and time zones correct.

    Attempted to play movie again. Same error. Does anybody know what is ACTUALLY going on or have a fix? Because the fix I'm leaning towards is switching to AMAZON if this continues.

    :)
     
    awill35, Jan 24, 2021
    #1
  2. XBF George L Win User

    Can't play

    Hey Stormreloader

    Are you talking about Ghost Recon: Wildlands Free Trial?? If so I would recommend a

    Power Cycle     to start off with. If the issue persists you should try to Uninstall and Reinstall the game and try it again.

    or try contacting
    Ubisoft Here

    Hope this helps

    Please let us know with a reply how it goes

    Thanks for reaching out.
  3. NCOA Solaren Win User

    Can't Play

    It's because Xbox is pretty much down. I have been having these same issues since last night. I can't play any games at all! Sometimes I can't even sign in.
  4. KhakiMouse5187 Win User

    can't play???

    Yes. It is going on three days. Getting the above message when I try to log into Bingo.
  5. reforc3 Win User

    Can't Play

    The following will help you uninstall and reinstall the Movies & TV app. Your movie collection will not be removed by taking these steps.

    1. To return to the Home screen, press the Xbox button
       on your controller to open the guide, and then select Home.
    2. Select My games & apps.
    3. Select Apps, and then highlight the Movies & TV tile.
    4. Press the Menu button  on your controller, and then select
      Uninstall.
    5. On the confirmation screen, select Uninstall all.
    6. Restart your console: Press and hold the Xbox button
       in the center of your Xbox One controller to open the Power Center. Select
      Restart console > Restart.
    7. Once your console has restarted, scroll right to the Store area, and then select
      Movies & TV.
    8. Select My movies & TV.
    9. Select Install to download and install the Movies & TV app.

    If that doesn't solve your problem you can try another of the suggestions in the link below:

    Troubleshoot Movies & TV on Xbox One
  6. S Krumpe Win User

    Can't Play

    Same here. Couldn't even log in to Live for over an hour now I get this code on Wildlands.
Thema:

Can't Play

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