"Can't Play Video" - HBO GO/Xbox One

Whenever I try to play a show or movie on the HBO GO app for Xbox one I get an error message that says:

Can't Play Video

We're having trouble playing this video. Please try again later.

Service code: h-e530b287-d349-4b66-ec26-70a5d6fcc050

Here's some background. This has been going on for MONTHS. I've tried contacting HBO GO support, but they haven't gotten back to me with a resolution. Forgive me but I am beyond aggravated by the support
HBO has offered. I'm paying good money so I can watch their content, but every time (LITERALLY EVERY TIME) I try to watch something on this god forsaken app, it throws the same error message. Just recently I got a reply from HBO stating they were escalating
this issue to their engineers, that was 20 days ago and I haven't heard a word. Oh and I tried calling them today, but no one is there because it's the "Holidays". Can anyone offer advice on what I can do here? I'm considering dropping my HBO GO subscription
and getting HBO Now in hopes that HBO Now will actually work.

Any advice is appreciated!

Oh and please don't recommend I get in touch with my cable company, I guarantee they refer me back to HBO support.

:)

 

Dell accidentally leak Win 8 apps for Xbox One?

I use apps on my 360 daily, e.g. Netflix, IE, HBO Go, Xbox Music, Xbox Video, Video Player, Media Center, etc.

 

More People Use Xbox Live For Entertainment Than Gaming.

[quote user="vDEACON"]

i game 99% of the time on my Xbox .. and then when a UFC event catches my attention, i'll watch the UFC app on it because it's the best app on there i have HBO on Demand so the HBO Go might not appeal to me .. still i'll try it out i'm sure.

[/quote]



I use HBO Go on my laptop because I can't on XBL (Thanks, XFinity!) and the collection of shows and movies on HBO Go is much, much larger than what's available On-Demand.