Can't play video from external usb drive. [Error Code: 0xc00d11cd (0x80070001)]

I´m sorry, but is this on consoles or on PC?

Hi there ZombieOrbit44

This can be a bit tricky I think this might need to be transfered to pc be played it, might of been the update that changed things but for the 0X80070001 << this normally what appears when something fails to load from external hard drive. There is some
fixes for this But of course it depends on the device so the following questions are important to trying to resolve it.

Is the external hard drive Self powered ( plugged into an outlet) or Powered from the console?,

There is sometimes issues with size and power for transferring when it passes 4tb on xbox one s/x if powered from console only depending on what else is plugged into the xbox. This means sometimes files can appear and work one day and unable to be detect
the hard drive the next due to how much power is needed for the devices plugged in.

Normal fixes when encountering error 0X80070001 which I have encountered so this is what i personally do when this error appears.

1.Check the cables make sure there the external hard drive is only device on the console USB wise.

2, Unplug the external usb connector then
power cycle console then place external usb back in when console is running and for it to be detected.

3. After hard drive is detected wait a few minutes (3-5) to make sure files are loading and go try to load them after the time has passed.

I'm trying to watch movies that I have on my Seagate 8gb External Desktop Drive. I've recently passed the 2gb in the amount of data stored, and it seems that anything I put on it now cannot be played in the Media Player App. I've tried looking up
the error codes (both of them given), but they came up with nothing. I've also tried using the VLC Player App, but that also cannot play any media stored past the 2gb mark.

Hey ZombieOrbit44,

Do you happen to know what kind of USB drive it is (i.e. 2.0 or 3.0) and what file type the video is?

Hi ZombieOrbit44,

Two things that are required to play and use external hard drives for the xboxone.

1. Holds 256GB or more

2. Must be a usb 3.0

If one of those is not compatible you will need to use another usb hard drive.

More external storage troubleshooting tips can be found here:

https://support.xbox.com/en-US/xbox-one/console/manage-storage#edd6959235b243ce8580da40fa151c0a

Let us know if that resolves your issue.

Update: The actual error I get is,

"Can't play. Please try again. If the problem continues, visit [...]

0xc00d11cd (0x80070001)"